Holiday Inn Melbourne-Viera Conference Ctr by IHG

Reviews

• RG

  Randall Gillespie

  2 days ago
  1.0
  This hotel must be preparing to close. Rooms are old, window doesn't close, rust on window hardware, bathtub needs calking. The hardware is discolored, as it supposed to be silver, but it isn't. I was in room 100 on the 1st floor. The outside door doesn't lock. Look at my photos, for proof. My recommendation is to choose another hotel. Holiday Inn has gone down really fast. Stay away from this hotel chain. I would give this hotel a solid rating of 2 out of 10.
• XB

  Xenia B.

  3 days ago
  4.0
  I booked without reading the reviews then was worried when I did but it was honestly fine for us. We stayed one night before our cruise and the room, bed, and bathroom were clean so it was good enough for us! There is remodeling happening but we weren’t woken up by any construction or anything.
• PS

  Philip Simpson

  Jul 2, 2026
  1.0
  When you pull up, if you don't pay attention, it looks like a decent place. But if you start paying attention, as you pull up and look at the doors and windows, they are filthy and disgusting. When you walk in it is an absolute sauna Their elevators are like falling apart. You gotta push on the button. And the whole panel pushes it. Their rooms are cramped, Anne molded, of course. When I say molded, there is mold in the room. I am staying which I have photos and the wall is falling apart. So they are also renovating the floors, they're not renovating, they're patching holes with spackle and replacing old TVS with new ones. And just giving it a paint job, it is absolutely disgusting. They do not have microwaves in the rooms. They expect you to use a communal microwave. That is by the ice machine.That is absolutely disgusting.I recommend you find another hotel.Do not come
• EM

  Erik M

  Jun 27, 2026
  2.0
  Skip This Place! Only 2 Stars for the Friendly Staff & Comfortable Beds My family and our softball team stayed here for a week during a USSSA Space Coast tournament, and honestly, this hotel is terrible. The only reason it’s getting two stars instead of one is because the beds were actually comfortable, and the front desk staff were very friendly and did their best to resolve issues when brought to their attention. But they shouldn't have to constantly fix a run-down hotel. Here is what you can expect if you stay here: Plumbing issues: It consistently took 2, 3, or sometimes even 4 flushes just to get the toilet to work. The tank would empty completely, but the bowl just wouldn't clear. Many in our group had this complaint. There was a giant, glaring hole in the wall right next to the AC unit. On top of that, the desk chair in the room was completely broken, with the back nearly falling off. Front desk replaced it once we complained, but why was a chair in that condition left in a guest room to begin with? The 5th floor is in shambles. There is a sign claiming they are renovating, but we saw absolutely no signs of actual work being done. The hallway on that floor was extremely hot with zero AC running. We had 3 people registered to the room, but housekeeping could never seem to leave the proper number of towels. We had to ask the front desk daily for replacements. This place is not worth the headache. Save yourself the trouble and book somewhere else!
• MJ

  Melodee Jackson

  Jun 22, 2026
  2.0
  I stayed at this hotel for three days. I'll start with the positives: the front desk staff and the manager were friendly, professional, and helpful throughout my stay. Unfortunately, the rest of my experience was disappointing. I was initially assigned Room 100. When I checked in, I noticed an unpleasant odor, but I was exhausted from traveling and decided to address it the next day. By the following morning, the smell had become much worse. The air conditioner was leaking onto the floor, leaving the carpet wet and creating a strong musty, moldy odor. I requested a room change, and the front desk promptly moved me to a room on the fourth floor. Since I had several bags, I asked if I could move my belongings back and forth over a period of time, which was accommodated. The next day, I realized I had accidentally left my Oral-B electric toothbrush and charger (approximately a $250 value) plugged into the bathroom outlet in my original room. I immediately notified the front desk. They allowed me to check the room, but housekeeping had already cleaned it. I asked if they could check with housekeeping so I could retrieve my toothbrush. Unfortunately, no one was able to locate it. I was told that housekeeping had not seen it, and despite inquiries with staff, the item was never found. What is frustrating is that a toothbrush and charger do not simply disappear. If the item was accidentally discarded, I would have appreciated being told so. Instead, I was left without any explanation as to what happened to my property, leaving me to question the integrity of the staff. To his credit, the manager offered a $75 room credit, which I appreciated, although it did not fully resolve the situation. There were also several maintenance issues throughout the hotel. One of the elevators was not functioning properly and would not stop on certain floors, forcing guests to wait for the other elevator. In my second room, the sink drained very slowly and would back up during use. The shower curtain was worn and appeared to have been jerry-rigged rather than replaced, which allowed water to spill onto the bathroom floor during showers. Overall, while the staff was courteous, the condition of the hotel and the unresolved issue with my missing property left me disappointed. Based on my experience, I would not recommend staying here.