Now owned by Captain Pips Marina & Hideaway! Take off from our marina and cruise on our catamaran to Sombrero Reef. Snorkel on one of the top reefs in the Keys with our incredible crew. Explore the protected sanctuary, home to vibrant wildlife. See the famous turquoise waters! We offer multiple trips daily. All ages are welcome. Come explore the incredible ecosystem with our crew! We’d love to have you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.