Location.com logo
Brand Certified

Disney Springs Welcome Center Guest Relations

4.3
(375 reviews)

Business Details

1486 East Buena Vista Drive, Lake Buena Vista, FL
32830, United States
(407) 939-5277
https://www.disneysprings.com/guest-services/

About

Tourist Information Center
Each theme park Guest Relations location has Guide Maps for their own park in 6 different languages: English, Spanish, French, Portuguese, German and Japanese. Each location also provides detailed guides for Guests with Disabilities and other important theme park and Disney Springs information.

Location

Disney Springs Welcome Center Guest Relations
1486 East Buena Vista Drive, Lake Buena Vista, FL
32830, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:30 PM
Saturday10:00 AM - 11:30 PM
Sunday10:00 AM - 11:00 PM

Reviews

4.3
375 reviews
5 stars
281
4 stars
31
3 stars
14
2 stars
4
1 star
45
  • AK
    Arun Kumar
    2 days ago
    5.0
    This place is fully equipped as the customer service in the parks, so when we had issue with out disney gift card (over scratched and lost account number), they were able to scan the bar code and let us redeem for tickets right there. Park at Lime garage if visiting here. Good experience, and saved valuable time on park days!!
  • EE
    Emilee
    Jun 2, 2026
    1.0
    This is like the DMV of Disney. Slow moving service, line out the door, only 2 out of the 6 counters open and no one is in any sort of rush. There's employees just standing and chatting in the back instead of manning the counters. Im decaying in here
  • QG
    Quentin Gilmore
    Jun 1, 2026
    5.0
    Disney Springs Welcome Center was great I visit last Weekend enjoyed definitely coming back Next time when I visit Disney Springs
  • KS
    Kat S
    May 15, 2026
    5.0
    Logré recuperar mi cartera! Muy buen servicio
  • CA
    Carlos Aguilar
    May 8, 2026
    5.0
    Friendly and very helpful staff

Frequently Asked Questions About Disney Springs Welcome Center Guest Relations

What languages are the Guide Maps available in at Disney Springs Welcome Center Guest Relations?

Guide Maps are available in English, Spanish, French, Portuguese, German, and Japanese.

What are the operating hours of the Disney Springs Welcome Center Guest Relations?

The Welcome Center is open daily from 10:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.

Brand Certified Facts from Disney Springs Welcome Center Guest Relations

This information is certified by Disney Springs Welcome Center Guest Relations and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others