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Disney Springs Welcome Center Guest Relations

4.3
(368 reviews)

Business Details

1486 East Buena Vista Drive, Lake Buena Vista, FL
32830, United States
(407) 939-5277
https://www.disneysprings.com/guest-services/

About

Tourist Information Center
Each theme park Guest Relations location has Guide Maps for their own park in 6 different languages: English, Spanish, French, Portuguese, German and Japanese. Each location also provides detailed guides for Guests with Disabilities and other important theme park and Disney Springs information.

Location

Disney Springs Welcome Center Guest Relations
1486 East Buena Vista Drive, Lake Buena Vista, FL
32830, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:30 PM
Saturday10:00 AM - 11:30 PM
Sunday10:00 AM - 11:00 PM

Reviews

4.3
368 reviews
5 stars
275
4 stars
31
3 stars
14
2 stars
4
1 star
44
  • KS
    Kat S
    5 days ago
    5.0
    Logré recuperar mi cartera! Muy buen servicio
  • CA
    Carlos Aguilar
    May 8, 2026
    5.0
    Friendly and very helpful staff
  • NW
    Nicholas Whitcombe
    Apr 2, 2026
    5.0
    One of the best customer service experiences I’ve ever had, Dana helped me with a disability specific issue that I had very little hope of solving. Very rare I wrote a review but I could not have asked for a better person to handle this. Very impressed with both the service and the result.
  • JE
    Josh E.
    Mar 26, 2026
    5.0
    They'll get you where you need to go!
  • MK
    Mark Kahle
    Mar 13, 2026
    5.0
    Just had our tickets validated by simply the best cast member I have had the privilege of meeting in many years of visiting Disney. Kip was and is simply awesome! Disney found a diamond with him, and should be darn proud of his work. He kept the interaction fun throughout! Kip, you're awesome and began our Disney experiences on the right foot for sure!!

Frequently Asked Questions About Disney Springs Welcome Center Guest Relations

What languages are the Guide Maps available in at Disney Springs Welcome Center Guest Relations?

Guide Maps are available in English, Spanish, French, Portuguese, German, and Japanese.

What are the operating hours of the Disney Springs Welcome Center Guest Relations?

The Welcome Center is open daily from 10:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.

Brand Certified Facts from Disney Springs Welcome Center Guest Relations

This information is certified by Disney Springs Welcome Center Guest Relations and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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