Disney's Caribbean Beach Resort

Reviews

• KM

  Kim McChesney

  4 days ago
  5.0
  I booked a last-minute solo trip and took the cheapest room I could get on the Skyliner. I was hoping to be in a good location near the Skyliner. I was in the best room location, and I was very happy with it. Especially for the night I was caught out in the storm, and there was tons of water. It was nice to get to my room quickly and easily. When I arrived, the bellhop offered to take me to the Skyliner after he stored my bags. When I got back for the night, I called the luggage service, and they brought my bags to me. I had such a pleasant visit. It was just what I needed when things were bleak at home because of the weather. I once again thank Disney for making me feel safe enough to travel by myself, making this little getaway possible.
• CS

  Chris Scott

  5 days ago
  3.0
  Just returned from a two-week trip to Disney from the UK, and having now stayed at all of the Disney Moderate Resorts, we unfortunately have to say that Caribbean Beach comes bottom of the pile for us. Whilst the resort itself is very pretty, we felt it was lacking in several areas and was noticeably busier than the other Moderate Resorts we’ve stayed at. I suspect a lot of this is down to the Skyliner. Whilst the Skyliner is undoubtedly a great addition and very convenient for guests, it also seems to make the resort considerably busier, which, in turn, takes away from the overall experience. As we hire a car when we’re in Florida, the Skyliner isn’t really a perk that we personally need. The rooms were also a disappointment. They felt a little drab and, in our opinion, were the worst of the Moderate Resorts we’ve stayed in. We were in room 4464, and the noise and vibration from the Skyliner made it incredibly difficult to sleep at night. This was probably the biggest issue we had with the resort. This is due to the room being right on top of one of the Skykiner pylons. This was our fourth consecutive year visiting Disney, and unfortunately we also noticed a bit of a drop-off in the usual “Disney magic” from some of the cast members, both at the resorts and in the parks. On previous trips, the staff have always been one of the things that make Disney feel special, but this time we encountered quite a few who seemed as though they didn’t really want to be there, and the usual level of happiness and enthusiasm seemed noticeably reduced. That said, we still had a fantastic holiday overall. However, even if Caribbean Beach were to finally receive a full renovation, I don’t think we would choose to stay here again. For us, Port Orleans Riverside, Coronado Springs and Port Orleans French Quarter are streets ahead of Caribbean Beach and would all be our preferred choices when staying at a Moderate Resort.
• GG

  G Garrett

  Aug 21, 2026
  1.0
  How this resort is considered moderate is beyond me. When we first got into the room, it felt warm so I lowered the air conditioner to 65. We left to go to the park, came back several hours later, and it was still at 75 degrees. Called the resort assistance number and they sent over a maintenance worker, who I will say came quickly and was a nice guy. He pulled the ac filters which were caked with dust. He cleaned them, came back, and installed them. (The ac unit was still loud and it only cooled to 74 throughout the night - Video attached). The second room issue was the shower water pressure. (See video). First, the shower stem cover was hanging, which I thought was a poor disney representation, then I noticed the shower head holes were caked with hard water crust so they weren’t all working. Also, the shower continued to leak through the tub spout. I thought the sign to use towels more than once to save water was ironic since the water continued to run even after yanking on the handle so hard, I’m not sure the cleaning staff will be able to turn it on. The next morning we asked for a new room. The resort service person on the phone was extremely apologetic and pleasant. She said she would contact someone at our resort to see about a new room. A representative from the Caribbean Beach Resort called, not apologetic, and very matter-of-fact. She got us another room. To not drag this out, the shower was better, the ac just as bad. At night we ate at the quick service station next to Martinique (Our building) The girl taking our order was very nice. I ordered the pork ribs, which were disgusting. Literally mostly made up of gristle, fat, and tiny shards of cartilage. The next night we ventured over to the Riviera Resort and the food there was very good. We are annual pass holders, always stay on site, but will never stay at this resort again and plan to explore off-site options.
• KC

  Kristen Charron

  Aug 20, 2026
  5.0
  We stayed at Disney’s Caribbean Beach Resort after our non-Disney hotel had a major maintenance issue. Our toilet flooded the bathroom, and because they were at capacity, they had no other rooms for us. We checked into Caribbean Beach, and by 9am our room was already available. We walked into a clean room with a welcome sign for our family and instantly felt special. We had so many great cast member interactions, too. A woman at the front desk gave the kids some fun pin trivia. A cast member walking around the resort helped us get Chip and Dale buttons, gave the kids trivia questions and told us all about the Camp Rock 3 movie. Another very sweet woman at the DVC booth helped us with pin trading. It really felt like there were little moments of Disney magic everywhere we went. We started with Mickey waffles at the Caribbean Beach quick-service restaurant, then bought pins at Calypso Trading so the kids could trade at the different Skyliner resorts. They absolutely loved doing this. Our only disappointment was unknowingly trading some of our new, authentic pins for unfortunate counterfeits, but that had nothing to do with Caribbean Beach or our particular hotel experience. I do wish Disney offered more ways to identify authentic pins, like Disneyland’s shadow boxes for authentic pin trading. The Skyliner was definitely one of our favorite parts of staying here. We were able to visit a few neighboring resorts for food, desserts and, of course, more pin trading. We also went to Mickey’s Not-So-Scary Halloween Party, and the next morning we received a huge surprise gift basket from the manager at Caribbean Beach. It was incredibly thoughtful, and our kids loved it. We ended up paying it forward and sharing some of the gift package with other resort guests, especially the toys. My kids had so much fun gifting them to a family with younger kids. The pool was actually really refreshing despite the August heat, which pleasantly surprised us. And the bus transportation to and from Mickey’s Not-So-Scary Halloween Party was so easy and quick. After the party, there were several buses lined up waiting for us, so we didn’t have to wait at all. Such a fantastic hotel experience from start to finish. We personally wouldn’t stay here again just because it was a tiny bit small for our kids who are older (13, 11, 9) and we prefer hotels that aren’t motel-style, but we would absolutely recommend this hotel and will absolutely stay on property again!
• PS

  Patricia De Santis

  Aug 17, 2026
  1.0
  I would like to express my serious concern regarding the Bell Service at this hotel. The way guests are being treated when receiving grocery deliveries is completely unacceptable. As paying guests, I do not believe it is appropriate for us to be required to walk all the way to the parking lot to pick up our grocery orders. We were told that we could not receive or pick up our groceries at the Bell Service area, and that the person delivering the order could not remain there to hand it directly to the guest. This was specifically stated by the supervisor, Mr. Andy. The situation becomes even more difficult when an order contains alcohol, because the guest must personally receive and verify the order. In these circumstances, requiring the guest to walk to the parking lot to receive the order is even more inconvenient and unreasonable. As guests who are paying to stay at this hotel, we expect to be treated with respect and provided with a service that makes our experience easier, not more difficult. If the hotel has a specific procedure for receiving grocery deliveries, there should be a reasonable solution that allows guests to receive their orders safely and conveniently. Bell Service is supposed to assist guests and make their experience more comfortable, not create additional inconvenience. I sincerely hope management reviews this situation, particularly the way Mr. Andy is handling this procedure, and takes the necessary steps to improve the service and treatment of hotel guests.

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