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Brinkley Roberts
4 days ago
When we arrived closer to 5pm, our room was still not ready even though the app indicated a 3pm check in time. They had no ETA of when we could expect our rooms to be ready. This was very inconvenient as a nursing mother because I didn’t have a private area to feed my baby after the long car ride to the resort. We didn’t have a general vicinity to begin loading our bags onto a luggage cart either. I ended up carrying my pumps full of milk around the lobby and pool area until we received a notification that our room was ready.
When we got into the room, the fridge was not cold and I had to throw out my breastmilk and could not safely store my pump parts. I did call and they said to give it a few minutes, but for the remainder of our stay it never cooled and I had to make use of their baggage service where they could freeze my milk. I am thankful they had this service but at this time, the rest of my party was waiting for me to board the bus to make it to the parks and we had to wait for the next bus. I went ahead and ordered a meal that came with 2 Mickey waffles (those were great) 2 bacon slices, and 2 sausage. The next day I ordered the exact same thing and it only came with one of each…
We believed because we were resort guests, we could drive over to the Polynesian for food and drinks, but when we arrived, the gate attendant turned us away. So just expect it to take about an hour to bus to Magic kingdom, then hop on the water taxi, which the first one could not take use after dropping off guests (I don’t remember why), so we waited a few more minutes for the next one. At this point all of us getting pretty hangry.
We did quick service for food and it was pretty good as well as the drinks at Trader Sam’s.
By the time we got back to the hotel, it was so late. We were all tired and in our PJS when we realized the toilet in the adjoining room (with our family) wasn’t working. We did not call for this to get fixed since we all just wanted to go to sleep at that point. Everyone in our party had to go in and out of our room to use the bathroom. Also noting that both rooms’ thermostats said 68 degrees, but nobody agreed it felt that cool. It was pretty stuffy and felt a little closer to 75 or 78. When the other half of our party checked out, we saw a box fan outside of their room that I assume the guests after them requested.
Upon leaving Epcot, there was a heavy storm. I understand Disney doesn’t control the weather, but we waited for a resort bus for 47 minutes after watching 3 busses come through for Pop Century, All-star sports and All-Star Music. We would have hopped on one of those busses and walked over, but it is just too far in the rain, with a baby, after walking 10 miles in the park all day. Two busses finally arrived at the same time for us.
Our last morning, us and our baby were awoken by a housekeeper at 8am knocking on the door and opening it with the key after hollering that we needed a minute to get to the door. Once she saw us all in our beds, she apologized and walked away.
When we checked out, I had to wait in the same (long) line as people dropping off baggage ahead of time to retrieve my breastmilk bags from their freezer. They barely made it home, but was thankful I didn’t have to throw them out as well.
We are residents of central Florida, so we probably will just skip the Disney resort experience next time.
Having stayed and paid in Disney's Port Orleans and Caribbean Beach hotels before, the All Star Resorts offer compatible quality but for a fraction of the price. This is the third trip to All Star resort and I LOVE it. No children to take now but it's still magical. Loads of life about, great things to see and do. The food is... Disney! Nothing really healthy unfortunately but it tastea great, never an issue and the staff and wonderful. No complaints at all and pay roughly 20% less than the other reports. Given you spend all day in the parks, this offers fantastic value for money and is seriously close to Animal Kingdom and a stones throw from Epcot
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Matthew Siegerman
6 days ago
The All Star properties are the most obvious example of why Disney is a waste of money. It’s a motel that charges 300-400 a night. The property hasn’t been improved since I came here as child in the 90s. There is no gym, no skyliner and no in room service. Yes I’m aware it’s “value” hotel and not expecting the 4 seasons but if you’re going to charge what they’re charging, you need to provide something other than faded pictures or Disney characters. The sheets felt like they were part sandpaper. Avoid Disney if you can, but if you have no choice DO NOT STAY ON PROPERTY. Either grab a mid tier Marriott/Hilton or if you want to splurge stay at the ritz for $100 more a night. I hope this saves atleast one family.
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Stephanie Bowles
Oct 12, 2026
My husband and I had the pleasure of coming to Disney with my oldest son, daughter in law and my 2 year old granddaughter. It was my husband's first trip to Disney and my 2nd. We stayed in the All Star Movie Resort and were close enough to the pool and main building to be a convenience. My granddaughter loved the dalmations and stopped to look at them in awe everyday. My husband who has MS and issues with the heat was easily accomodated at each park when we needed assistance with a wheelchair or a place to sit as we waited for the shuttle buses. He was amazed at how many shows, rides, parades, and events he thoroughly enjoyed; there were times he appeared mesmerized by them. I'm sure our granddaughters excitement help boost his as it did mine. My face hurt from smiling as I watched her face glow from Ariel's show to Tigger and Goofy at the two amazing breakfasts we had with the characters. We were more than thankful for each and every grin, laugh, smile, mouth dropping, eye widening moment everyday we were there. I am a foodie as is my oldest son and oh my we were not disappointed in this area either and are still talking about Morimotos, Tony's, Trattoria Al Forno, Eet, Gideon's cookies, and the food and wine food we got to try too. Mouth watering, memorable moments we could not have gotten anywhere else in such a short amount of time! Thank you for a family vacation that we will remember for a lifetime. Disney did not disappoint. It is in fact just as it advertises...a magical place. I woke up at home thinking I was at Disney; moreover wishing I was still there with my kiddos. I'm not one to do that after so long. It draws me back..the comfy bed, the friendly staff, the croissants and coffee, the pool, but more importantly the happiness it brings out of us all. Thanks for sharing the Magic!
We chose All-Star Movies for our son’s first Disney trip, expecting that staying at a Disney resort would add to the experience. Instead, the hotel was the most disappointing part of our vacation.
There were bugs in our bed and crawling on the floor. When we reported the issue, we were told we would receive a “one-time magical upgrade.” What we actually received was the same room type in another building. We were perfectly happy to move to a clean room, but calling that an upgrade felt dismissive. A room without bugs should be the starting expectation.
After returning from the parks one night, we wanted ice cream and asked the front desk about options. We were told, “You can go to McDonald’s.” That response really summed up the hospitality we experienced. We weren’t expecting anything extravagant, just a little helpfulness and the welcoming atmosphere Disney is known for.
We also requested a king bed ahead of time and followed up by phone, but received two beds. I understand requests aren’t guaranteed, but with a toddler who sleeps between us, it made sleeping difficult.
We’ve had better hospitality and amenities at Disney-area Wyndham and Hilton hotels. Our son had a wonderful time at Disney, but we left wishing we had stayed elsewhere. The Disney name alone does not make a stay magical. Cleanliness, service, and how you handle problems matter, and this resort fell short. We will not return.