Westgate Town Center Resort

Reviews

• AM

  Anthony Marzullo

  May 9, 2026
  2.0
  Hard to justify the price. The resort was crowded, especially kids at every pool, but if you get up early you can get some peaceful quiet time. The rooms are nice, but show some deterioration. Cleanliness needs some major work, especially at the pools. Service was a bit nonexistent, no housekeeping and they basically refused every request, although the staff was polite. 10am checkout with no late checkout offered. Pretty convenient Wal-Mart outside the resort, which can help avoid small 15 dollar pool drinks and 20 dollar burritos.
• CX

  Critic X

  May 6, 2026
  5.0
  Westgate Town Center Resort & Spa Wir waren 14 Tage im Westgate Town Center Resort & Spa und hatten einen wirklich tollen Aufenthalt. Unser Studio-Zimmer war sehr sauber, groß und gepflegt und hatte eine super Ausstattung mit Dusche und Whirlpool/Jacuzzi, was nach langen Tagen in den Parks perfekt zum Entspannen war. Die Betten waren bequem und das gesamte Zimmer wirkte modern und gemütlich. Besonders gefallen haben uns die vielen Pools auf der gesamten Anlage sowie die BBQ-Grills direkt an den Pools, die man als Gast nutzen kann – das sorgt für echtes Urlaubsfeeling. Die gesamte Anlage ist sehr weitläufig, gepflegt und angenehm ruhig. Die Lage ist ebenfalls top, da man von dort schnell zu Disney, Orlando und vielen Restaurants sowie Einkaufsmöglichkeiten kommt, perfekt für Tagesausflüge. Insgesamt ein sehr angenehmer Aufenthalt mit tollem Zimmer, vielen Freizeitmöglichkeiten und guter Atmosphäre – wir würden jederzeit wiederkommen.
• MB

  Matthew Barfoot

  May 3, 2026
  2.0
  Let me just start off saying that it took us 2 1/2 hours to even get our key which is absolutely ridiculous. And then upon checking out which they don’t tell you, they try to sign you up for a timeshare tour and if you don’t go, they charge you and penalize you for it, which I did not agree to do the timeshare when asking about it no one knew what I was talking about and I had to go and find a manager make a long story short upon speaking of the manager he said that as long as you did not pay a deposit or talk to the lady that does it, you don’t have to stay, but it seems like their whole goal is to make you talk to the lady and try Get you to agree to take the timeshare tour. The waterpark in the activities for the kids are amazing. The room is amazing, but it seems to me. They need to hire more confident people to work Upfront that know what they’re doing.
• LL

  Lori

  May 1, 2026
  5.0
  We loved this resort before, but it's incredible now. We will never stay anywhere else in Orlando. We are seriously considering purchasing a timeshare after this last visit. 95% of everything has been renovated, so it's even more of what we loved than what it was before. There are numerous activities, an awesome arcade with an ice cream parlor, restaurants, a water park in the resort, an immense amount of pools, all different size rooms all the way up to large villas, bicycles, ice skating in winter, swan boats to ride in the lake. We stayed in a 2 bedroom, 2 bathroom this time and it was gorgeous! A full kitchen, large dining and living area that includes a 6 chair dining table, full living room set with a very large TV, a large master bedroom with a huge jacuzzi tub in the master bathroom along with a separate stand up shower. The second bedroom was amazing as well with 2 brand new beds, a large TV, a good size dresser, with a great closet and a full bath room. We can't wait to go back! It is honestly so close to the theme parks that there's no reason to stay at a ridiculously priced theme park resort. Also, it is actually faster to get to the theme parks from Westgate by car or Uber than it is to wait for a theme park resort transportation! The staff couldn't be more amazing. Just all around a wonderful trip!
• LS

  L spence

  Apr 25, 2026
  2.0
  Needed to be moved because there were tiny ants in our bathroom. They tried not to move me but I informed them that there was no way that I would be paying to stay with insects with my child. I told them that I would be packing my things and they still tried to tell me that their maintenance team had to see the problem first and treat the issue. I nicely informed them that they can have them do that and I am heading to the reception with my things. A staff member ended up calling me back as I was almost done packing and said they could store my luggage while they get a different room ready for me and then take it to the new room. I agreed as I had plans for the day but after coming back tired from our day at Disney, the luggage had not been taken to our room and I had to endure the check-in procedure all over again. We came back to the hotel around 10 and were supposed to just pick up new room key. Instead we waited about another hour and a half to be checked back into the hotel, have someone open the storage and get our luggage and then call a driver to take us to our new room. First visit here and the service definitely sucked. I would definitely suggest trying a different hotel chain. When I asked the various Lyft and Uber drivers what they thought of that resort, I was informed that it used to be very good but the quality has gone down over the years. That is the option of the drivers I asked. I wish I knew this place in its prime. It definitely felt like getting a used vehicle as it's on its last 10,000 miles. It's a constant headache but it's what you have to work with for now. Choose wisely next ti.e around so you don't get a lemon. Also, I was working within my RCI and I interval International network and the star rating for this hotel does not match what it gives its customers. .

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