SureStay by Best Western Jacksonville Airport

Reviews

• LC

  Lilith Carson

  2 days ago
  1.0
  My husband ran to the store And I stayed in the room. A short while after his departure a strange man walked into my hotel room and stopped and stared at me laying naked on the bed. 4 times I yelled for him to get out as I scrambled to cover my body. After the 4th scream he closed the door. My husband returned during my panic attack. Afterwards we went to the front office for answers and were informed it was just housekeeping it's no big deal.... the guy in the office screamed at me after an employee stared at me naked.... unacceptable.
• CC

  Corey Chapman

  Sep 3, 2026
  5.0
  Always my go to spot everything im out here by the aiport
• CE

  Christian Eubanks

  Aug 21, 2026
  5.0
  Typical in that it's a room with a bed etc but they were very friendly upfront. Any issues were dealt with quickly and efficiently. Would definitely stay again cuz it's quiet here. Lots of local stores. Close to a Walmart. Decent place.
• CJ

  Chandler Judkins

  Jul 12, 2026
  1.0
  Asked for a shuttle to the airport in the morning at a specific time. Arrived right on time & was told by the same lady who took my reservation that I would have to wait 30 minutes! Also WiFi doesn’t work.
• LW

  lori wilbur

  Jul 4, 2026
  5.0
  Ok, as many know I freak out staying overnight anywhere due to seeing a bug. This place was a hidden gem. Very reasonable priced - under $71. Very clean, quiet and boy coffee was fresh, HOT and available 24-7! TV was great and included HBO. Bed was comfortable and very clean! AC worked great! Front desk lady was so kind, friendly and sweet. We will definitely be staying here more. Oh and so much truck space in back!!!

Frequently Asked Questions About SureStay by Best Western Jacksonville Airport