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Candlewood Suites Jacksonville East Merril Road by IHG

4.1
(552 reviews)

Business Details

2700 Jane Street, Jacksonville, FL
32225, United States
(904) 744-1244
https://www.ihg.com/candlewood/hotels/us/en/jacksonville/jaxqt/hoteldetail

About

HotelWedding VenueConference CenterCandlewood Suites
Guests Love Jacksonville, FL Hotel's JAXPORT LocationWelcome to Candlewood Suites® Hotel Jacksonville East Merril Road / JAXPORT. Situated within minutes of the sparkling Florida coast, JAXPORT Cruise Terminal and NAS Mayport, this pet friendly hotel's accommodations in Jacksonville offer spacious suites suited for vacation, business, relocation and an extended stay.The hotel's Jacksonville location offers Florida guests a quick commute to Mayo Clinic and Baptist Medical Center, as well as academic institutions such as Jacksonville University and the University of North Florida. Blount Island and Dames Point seaports, Mayport Naval Base and the Foreign Trade Zone are all within a short drive, as are companies like Crowley Marine Services, Hanjin and Bank of America.Leisure travelers seeking extended stay hotels near Jacksonville Cruise Terminal, the beach and Florida sports venues like Jacksonville Jaguars EverBank Stadium love this hotel's central location. Other notable sites nearby include the famous Jacksonville Landing, the Anheuser-Busch Brewery, the elaborate Jacksonville Zoo and Gardens and retail giant Regency Square Mall.Boasting convenience of free Wi-Fi access, 24-hour Fitness and Business Centers and self-service laundry, as well as fun family features like an outdoor pool, a gazebo with guest grills and pet friendly suites, this hotel's accommodations in Jacksonville caters to you. You can "Consider Us Home!"

Location

Candlewood Suites Jacksonville East Merril Road by IHG
2700 Jane Street, Jacksonville, FL
32225, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.1
552 reviews
5 stars
325
4 stars
111
3 stars
36
2 stars
26
1 star
54
  • BB
    Bo Berdeaux
    4 days ago
    5.0
    Perfect location to stay for our cruise port ! Absolutely enjoyed our stay
  • MP
    Monique Patrick
    Jul 29, 2026
    5.0
    Great stay they went above and beyond for me !!! I will definitely recommend and be back!!! Thank you Candlewood
  • GS
    George Simmons
    Jul 26, 2026
    2.0
    We were assigned our first room and the hallway had trash, a white bath towel and boots in sight. Not a pleasant view. The room had a strange smell and the furniture looked very worn. This was very unacceptable for us, so we asked for another room and was assigned a 2nd floor room. The carpet was very worn along with the furniture in the room. There was a dampness in this room (condensation) papers and other items felt damp such as bedding felt damp. It was a disappointing stay. The front desk was helpful in respect of changing rooms but very unphased regarding cleanliness and presentation. We would not recommend anyone to stay at this location.
  • RF
    Robert Ford
    Jul 19, 2026
    4.0
    Great just missed the breakfast before work
  • DT
    Donald Tritz
    Jun 25, 2026
    1.0
    I have been an IHG member for many years and have stayed at numerous IHG properties during my frequent business travel, including many stays at Candlewood Suites locations. Unfortunately, this was by far the most disappointing experience I have encountered. The property appeared poorly maintained and did not reflect the standards I have come to expect from the IHG brand. Upon entering the room, the air felt stale and stuffy, and there was a persistent unpleasant odor throughout the space. Additionally, the bed was extremely uncomfortable. The mattress had a noticeable depression in the center, making it feel as though I was sleeping in a hole rather than on a properly supported bed. As a result, I was unable to get a restful night’s sleep. Given my long history as a loyal IHG customer, I was particularly disappointed by the condition of this property and the overall quality of my stay.

Frequently Asked Questions About Candlewood Suites Jacksonville East Merril Road by IHG

What are the check-in and check-out times at Candlewood Suites Jacksonville East Merril Road by IHG?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free Wi-Fi access?

Yes, free Wi-Fi is available in public areas of the hotel.

Brand Certified Facts from Candlewood Suites Jacksonville East Merril Road by IHG

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Certified August 30, 2026Yext Knowledge Graph
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