Quality Inn & Suites Airport Cruise Port Hollywood

Reviews

• KW

  Kimberly Walrod

  Jul 18, 2026
  1.0
  Do not stay here—especially at these prices. We booked two rooms at an astronomical rate and were horrified by the condition of this hotel. Both rooms smelled so strongly of mold that I developed a headache within minutes of entering. Going outside for fresh air was not an option because the smell of marijuana was coming from multiple rooms. The rooms were filthy. There was sticky, dirty grime on the surfaces and what appeared to be dirt or crumbs covering the ledges. Nothing felt clean, sanitary, or healthy. When we expressed our concerns, the man checking us in was incredibly rude, dismissive, and showed no interest in helping us. The entire property felt unsafe and more like a place rented by the hour than a legitimate hotel charging premium rates. The supposed breakfast area was extremely small, with only two tables and eight chairs total. Based on the condition and cleanliness of everything else we saw, we would not have felt comfortable eating food prepared or served there. We were so disturbed that we stayed only long enough to book another hotel and leave. The hotel we moved to had significantly nicer accommodations, clean air, and a four-star rating—and we could have booked three rooms there for what this hotel charged us for two. Afterward, I read the other negative reviews, and they described exactly what we encountered: mold odors, poor cleanliness, rude service, and an unsafe atmosphere. This property was completely unacceptable, especially for the price. I would never recommend it.
• DB

  Doreen Brown

  Jul 16, 2026
  2.0
  Room was old, gap at entrance, roaches, tv did not work for 2 days, breakfast limited.
• AC

  Andrew Cole

  Jul 6, 2026
  4.0
  Was pretty good overall. The room was very clean and the premises was well kept and very quiet.
• AB

  Amantha Budhoo

  Jul 5, 2026
  1.0
  When checking inn front desk lady acted as if she had an issue, room smelled like dirty mop asked for spray the housekeeping lady came in still was black hair everywhere then I need to warm my food up and BOOM it’s a dead roach in the microwave walk back up to the front the lady then calls the same housekeeper to check for her to say the roach which is in the picture is a stain and not a bug then try to get me to sign the paper in the picture 😒 I then call the supervisor manager w.e it was on the phone on the number they provided and she proceeded to NOT hear me out but kick me out and state I am the issue haven’t been in the room for a whole hour yet also reporting to the BBB and it’s mold in the pool the attitude the staff and management have are ridiculous unacceptable
• GW

  Gabrielle Williams

  May 31, 2026
  5.0
  Very close to hard rock and was wonderful for a one night stay. The bed was very comfortable and shower was really roomy and nice. I had trouble finding my room but that was quickly resolved by the front desk providing a map. Affordable and convenient, I’ll be back next time I’m in town!

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