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Best Western Crossroads Inn

4.0
(914 reviews)

Business Details

2343 US HIGHWAY 331 S, DeFuniak Springs, FL
32435, United States
(850) 892-5111
http://bestwestern.com

About

HotelBest Western
Located in DeFuniak Springs,FL, the Best Western Crossroads Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Crossroads Inn
2343 US HIGHWAY 331 S, DeFuniak Springs, FL
32435, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.0
914 reviews
5 stars
429
4 stars
242
3 stars
120
2 stars
53
1 star
70
  • CD
    C D
    Aug 12, 2026
    5.0
    Very clean Landscaping had a great time will definitely come back and visit and stay
  • CR
    Cheryl Rowsey
    Aug 8, 2026
    5.0
    Love this location right off the interstate and easy picks of eating. If your going to the beach not to far away, but away enough of the hustle and bustle. Love the pool it was a great way to burn off energy of the kiddos.
  • NP
    Nileshkumar Patel
    Aug 3, 2026
    1.0
    Let's start off with them charging extra 10.00 with out telling you..You get annoyed email after you pay..There's a nail strip in front of the AC, it's long wife stepped on it and bleed.. We have a one year old walking what if she would have stepped on it. DONT EXPECTED clean towels, they take your dirty ones out don't replace them till late.. Don't waste your money, It a dumb
  • CK
    Carrie Kneisley
    Jul 28, 2026
    2.0
    This place is a very old property and there is mold in the rooms and very old carpet. I needed to have known better my allergies eyes and nose were having issues the whole time and this only happens when mold count is high. If this property was inspected professionally I am pretty sure they wld get sued bc it’s hazardous to health and safety. So sad that owners and managers allow this.
  • TK
    Trisha Kattman
    Jul 18, 2026
    3.0
    Everything was decent; we were not informed that basically ALL the other rooms except maybe JUST the first floor is two double beds. Not even Queens so we have two couples in one room. I KNEW that just having 3 pillows was going to be an issue since my fiance sleeps with 3 pillows by himself. I asked for an extra pillow (I said for him) while we were up there for something else and when I came back around to the front desk later AFTER we tried sleeping in the bed, they told me they didn't have any extra pillows. I got up to go pee and my fiance had stolen my pillow and took the covers 😂 I slept on the floor for a few hours. One main issue from my fiance before arriving was that the new owners had covered up all the outside doors to access the pool; now that I seen the layout of the hotel, it makes sense because if the outdoor pool was in the middle of the hotel instead of out front then it wouldn't be a safety issue of someone off the street trying to access your room (I got that) but they close the pool at 9pm. Every other hotel I've been to close it at 10 or 11pm. I liked the pool while I was able to swim; it was nice and cool in the morning and warm in the evening; probably wouldn't like it midday because it's warm water in the warm day but I personally think it would still be nice. Breakfast was good, they had the menu on the outside of the breakfast area. Coffee wasn't enjoyed by some; my fiance had to go to the gas station because he said the regular coffee was decaf and was still tired after drinking it. There's no water or coffee available outside 6a-9a. They do have an assortment of vending machines on the first floor though. I didn't see the laundry room but my fiance told me that it's one system; one washer and one dryer ($4 each?). Some people went down to the laundry mat in town instead. Their towel system was weird to people as well; you'd put your dirty towels in the hallway and they'd take your towels, wash them, and then return them in the afternoon; which is probably why check in is 3pm. A lot of people had issues with housekeeping coming in and cleaning rooms that had "do not disturb" signs on the door; someone had a lady come in multiple days and standing over his bed while he was laying in it. They don't speak English; Tibetan, so some questions got lost in translation.

Frequently Asked Questions About Best Western Crossroads Inn

Does Best Western Crossroads Inn offer free breakfast for guests?

Yes, Best Western Crossroads Inn provides free breakfast for all guests.

Is the Best Western Crossroads Inn a smoke-free property?

Yes, the hotel is a smoke-free property to ensure a clean environment.

Brand Certified Facts from Best Western Crossroads Inn

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Certified August 16, 2026Yext Knowledge Graph
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