Best Western Aku Tiki Inn

Reviews

• WT

  World Traveler

  today
  5.0
  Michael at the front desk is awesome and a fellow Texan. Nice clean room. Very quiet. Great view and good sleeping. 7-Eleven and IHOP are right across the street.
• NC

  Nora Cooley

  Oct 8, 2026
  4.0
  Love this hotel, they treat me like family . Rooms good, restaurant good but isn’t free. I like them breakfast potatoes! The sausage/bacon kinda fake , but I enjoy everything else . Free Folgers and juice with the meal. . The kiddie pool allows my 1 year old to enjoy herself without me hovering her cause she can stand up. They can have some problems , but hey get fixed! They have a small sight seeing area of fish and turtle in front of the restaurant. Pool tables , ramp to the beach , pool towels .
• SP

  Shawn Personal

  Sep 23, 2026
  1.0
  If you are a previous employee or customer of this property please reach out to me. I am building a case against the manager and her boyfriend I have stayed at the Best Western Aku Tiki Inn in Daytona Beach many times over the years. About 10 years ago, I really enjoyed this property. I remembered the tiki atmosphere, pool, restaurant, food, and overall experience very positively. Unfortunately, my recent experience was completely different. On August 20, 2026, I went to Traders Restaurant as a paying customer. I ordered my dinner and paid for my food. While I was there, I greeted someone I have personally known for years with a brief, familiar hello kiss on the lips. This was not making out, inappropriate behavior, or creating a disturbance in a crowded restaurant. In fact, the restaurant was essentially empty. What happened afterward was one of the most unprofessional hospitality experiences I have personally encountered. I witnessed yelling, profanity, hostility, and threats to have the police called. I was ultimately told to leave before I could even finish the meal I had already purchased. My food was left behind. What bothered me most was that I was never given a reasonable explanation of what I personally had done to justify being treated that way. Parts of the interaction were recorded, and the property should also have surveillance footage that can independently show what occurred. After the incident, I didn’t simply post a negative review. I first attempted to give the company an opportunity to address what happened. I reached out regarding my concerns and also contacted the management company responsible for the hotel. Despite my attempts to bring this matter to their attention, nobody contacted me back. That lack of response is extremely disappointing. Based on my experience, I was left with the impression that this particular property does not take customer concerns seriously. Hotels and restaurants deal with difficult situations every day. What separates good hospitality from bad hospitality is how management responds. A paying customer should be treated professionally and respectfully, even when management believes there is a problem. I understand there are always two sides to every story, and I am intentionally not identifying the other person involved because this review is about MY experience as a customer and how I was treated. I came here remembering the Aku Tiki as a place I once genuinely enjoyed. I left shocked and disappointed by how dramatically that experience had changed. Based on my personal experience, I would NOT recommend visiting this hotel or restaurant. If you’re looking for hospitality where you expect your concerns to be taken seriously, my experience here was the opposite. I certainly did not expect to pay for dinner only to be cussed at, told to leave before finishing my food, and threatened with having the police called. I gave management an opportunity to address this privately before sharing my experience publicly. They chose not to respond. After years of remembering this property positively, that may be the most disappointing part of the entire experience. The female manager and her boyfriend should be removed from their position. I will continue to post about my experience and the management HKB Hotel group. I left messages, emails and nobody with this company cares and makes best western look horrible. I will be going up the chain until this establishment is fixed. I will no longer promote or offer reservations to this particular hotel anymore until they get the right management. Worse experience of my life and I stay at hotels 200 nights a year.
• JJ

  Jen

  Sep 18, 2026
  4.0
  So far the hotel is great. The aggravating thing is probably a really stupid thing to be annoyed about, but I am annoyed because I opened a brand new bar of soap this morning. Left the hotel for a couple of hours and came back and that barely used bar of soap had been replaced by a brand new unopened bar of soap. I don't like to waste things and this is going to drive me nuts for the rest of the weekend. They left all of the empty food bags, though. 🤷🏻‍♀️ Also, 10.18$ for $5 in cold drinks? My mistake for not going to the 7-11. Day 2: the glass shower door has fallen in on two of us during our showers. Don't let you littles shower unsupervised, the heavy door could cause serious injury.
• BL

  Bethany LaRocco

  Sep 13, 2026
  1.0
  The reason for our 1 star review was the property and lack of what was listed on the website. First, this has to be a photo of the resort taken at least 20 yrs ago. It looks nothing like the bright and cheery photos that you see while browsing. The pool was in need of some TLC, due to staining and/or sand in the bottom, and area between pool and beach was under some type of repair, and looked like an accident just waiting to happen. The worst part is the website boasts an outdoor tiki bar and an indoor tiki restaurant, but they are one and the same! Gets better…nothing was open. We kept waiting for the restaurant to open, and it never did. No bar. No restaurant. We re-read the paper that is made available upon check in, and it listed the hours of operation, but it never opened. We left the hotel and went somewhere else for dinner and upon return we asked the front desk why it was closed? Response was it is slow season, but we are expecting a group tomorrow so it should be open. Needless to say, we booked the rest of our week with Marriot and checked out first thing in the morning. We will follow through with our refund request for 3 unused nights through Trivago. DO NOT RECOMMEND

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