Staybridge Suites Clermont Southeast by IHG

Reviews

• DS

  Dara Stiletto

  May 8, 2026
  5.0
  Great central locale.
• AS

  Alvin Sánchez

  May 2, 2026
  5.0
  Excellent place, the employees are always friendly, comfortable rooms and with everything you need for a good long stay, in general it is great and we will rent again wherever they are!!!
• BC

  Bruce Cassner

  Apr 30, 2026
  4.0
  For the price of a holiday got a kitchenette and a better bathroom. Not like anyone is going to bend backwards for you, but if your expecting that why are you staying here. Either way worth the price and good service.
• KD

  Kent Dorney

  Apr 28, 2026
  5.0
  Really nice place... We jad one issue that maintenance fixed on the spot even though it was rught at quitting time for him.
• LL

  LeAnn

  Apr 9, 2026
  3.0
  We stayed here twice in the last couple of weeks for just over a week total. The hotel is nice, but there are problems that need addressed. First we didn’t have hot water regularly. The showers would get cold randomly. Sometimes it was in the beginning of the shower. Sometimes it would get hot again after a few minutes, sometimes not. We talked with the front desk about it during the first visit and were told they were going to have it checked. We thought because we were on the fourth floor that maybe was contributing to the problem. On our second visit, we thought the problem would have been fixed. We chose a room on the second floor in hopes if not, it wouldn’t be as bad. Unfortunately it was just as bad. The shower also had pink algae in it. We did not discuss this with anyone. Every member of the staff was very kind and helpful, we honestly didn’t want anyone to be reprimanded. We chose to buy a cleaner and take care of it ourselves. We did let the front desk know about massive amounts of dog poop on the sidewalk out front. Shame on the owner who’s ultimately at fault. We reported it three times, then my husband took the manager out to show her after others had stepped in it more than once. I think it was finally all cleaned up after that, but it was there five or six days in all. My husband also discussed the water issue again with the manager and was told we would receive compensation and an email about it. We heard nothing. When checking out I informed the front desk that we hadn’t heard anything. She said she would let the manager know. She indicated they were having to compensate several customers. I overheard others talking about the water problem so I know it was a problem throughout the hotel. We left two days ago and still haven’t heard anything. There was no issue, however, charging our credit card for the full amount. I am giving three stars only because of the wonderful staff. Claire at the front desk was always so kind. Truly the entire staff was great. I’m not sure what the situation is with the management.

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