Holiday Inn & Suites Clearwater Beach by IHG

Reviews

• SC

  silver crawford

  May 7, 2026
  5.0
  We had a wonderful experience at Holiday Inn & Suites—the front desk staff were excellent, and housekeeping kept our room clean daily. The hotel is centrally located with places to eat, shops and stunning views during sunset. The beach is a five-minute leisurely walk from the hotel. We felt safe and enjoyed our stay. Our only negative is, we had both breakfast and lunch Jimmy's Fish House restaurant at the Holiday Inn & Suites but on our last day they only had one waitress, so we walked out. However, we found Jimmy's Fish House located in the next building, the tenth floor of the Edge hotel.
• SS

  Suz

  May 6, 2026
  4.0
  I have stayed at this location many times and this year I was a little disappointed in the double suite rooms. The suite can accommodate 8 people yet there were 4 coffee cups, 3 dishes, 4 keurig Coffee cups, the kitchen light was out because the wall switch was busted, the TV in one of the bedrooms was not working, the blind in the living room was missing the draw string to open the blind, the one lamp in the living room was out of light bulbs, the telephone in the living room did not work but worst of all, the floors had not been swept or mopped. Our feet were dirty. I have never experienced this before. I recommend you check your rooms for any maintenance or cleanliness needed prior to settling in for your stay. This place is really wonderful but they need to step it up like it used to be.
• KC

  Katie Collins

  May 2, 2026
  5.0
  Our stay was amazing, the rooms are well renovated and cozy. There was just one slight drawback and I assume its just natural due to all the sand and water that gets tracked in and that's the bathroom door to the corner room on 4th floor that we stayed in had some damage to it and was a little rugged but that didnt bother us one bit just giving a heads up to anyone who stays in that room don't be alarmed. The room was room was very clean!!! Housekeeping team is amazing. What made our stay extra special were the kind and welcoming folks in the gift shop, especially Danna!! She was super sweet to us the entire time and made our stay feel like home away from home. Can't wait to come back!!!
• GG

  GLDV

  Apr 26, 2026
  1.0
  So this was the absolute worst experience I have ever had in a hotel. This was a very special occasion for me and my fiance. So when I called to book a room I said I want the absolute best suite you have available with a king size bed. The woman told me it's a full suite with extra living room and table and it would be $595 for one night and I booked it. When we arrived I'm told you have a suite with 2 queen beds. I told them I have never booked a double queen room in my entire life. The woman at the desk was the rudest person I have ever met. She said that's what you got, take it or leave it! She then tells me she has just a standard room with a king but she has to charge me the same price because I'm choosing to downgrade!! I'm not choosing, I don't have a choice I said!! It was all downhill from there. Service horrible, attitudes terrible, I have never been treated so badly. To top it all off, we ordered room service before we checked out and I had a giant black strand of hair actually cooked into my eggs! I called and told them and they said, sorry sir we will advise the kitchen. Oh thanks!! Back to back problems!! So my fiance and myself are social Media Influencers and we were actually doing a review on this property. I told them that we are doing a review and we have 200,000 followers that will see it, we gave them a fair chance to show a bit of professionalism before we post our review but they laughed at us and said, yeah everyone is an influencer today. They actually thought we were lying however, that is how we make a living. Being that we are influencers we NEVER burn people on reviews as we know how important they are. We give them every single chance possible to try to accommodate or fix any issues but this experience horrified us. Once we load our experience on our channel I will come post the link in this review. Let me add that the room was not bad, the view was beautiful, it's a shame the staff was the worst I have ever experienced.
• MD

  Mark Donahue

  Apr 15, 2026
  1.0
  MUST READ! If you read any review. This one is the most accurate and honest. I'll start by saying the location is great and by 1st impression, a step above others. However, the place needs a ton of attention. Contrary to what their website says. The room are not updated. We had paint peeling off the walls and bathrooms. Not great when you have young kids with you. They claim they have free wifi, but when we arrived the wifi was down and the hotel for some reason would get horrible cell service. And I have Verizon. On to the more ridiculous experiences. They do not have a game room as advertised. Their ice machines where broken. The only way to get a drink in the place was a soda machine in the lobby. And guess what, that was broken too. There was other things too. Like our bathtub was broken and additional little nuances like cups and band aides in the pool, but you get the gist. (this was first thing in the morning. Clearly meaning they don't clean the pool) The worst part was the response from the management. When I politely addressed my concerns with them. His response was and I quote, "You should have called ahead of time and we would have told you all those things were broken." Who calls ahead to make sure the bathrooms are working properly and that the ice machines are operational! The manager further said and I quote. "If you want to check out, that is fine. Good luck trying to find another place to stay." For the 1st time in my life, I was forced to pack up my family and move to another hotel. Check out the Opal two doors down. Absolutely worth the extra money.

Frequently Asked Questions About Holiday Inn & Suites Clearwater Beach by IHG