VM
Vantece Moultrie
Jul 20, 2026
Do not stay here if you value your privacy.
A front desk employee unlocked my occupied room and walked inside without knocking, announcing himself, or waiting for a response. He didn’t just crack the door open and realize he had the wrong room. He fully entered my room and walked toward the bathroom because he was responding to a complaint about a toilet. Only then did he realize he was in the wrong room.
The explanation I kept receiving was that he had the wrong room. That does not make this acceptable. I could have been changing clothes, sleeping, or in any other private situation. The reason he came to my room was never the issue. Entering an occupied guest room without knocking first is.
What made this even worse was how the hotel handled it afterward. Instead of recognizing the seriousness of what happened, management continued to explain why the employee entered my room, as though the explanation somehow made the violation of my privacy less significant. It didn’t.
The room numbers are large and clearly visible, so I was left questioning what procedures are in place to make sure employees enter the correct room in the first place. More importantly, are employees actually required to knock, announce themselves, and wait before entering occupied rooms? Based on my experience, I have no confidence that those procedures are consistently followed.
After this happened, I no longer felt safe in my room. I kept the privacy latch and deadbolt engaged and even placed a chair against the door because I no longer trusted that someone wouldn’t walk in again.
This is also a limited-service hotel. There isn’t a manager on site around the clock, and when something this serious happened, I did not feel the response reflected the severity of the situation.
I will never stay at this hotel again, and I would not recommend it to anyone. If you choose to stay here, keep your privacy latch and deadbolt locked at all times. Based on my experience, I would not assume your privacy will be protected simply because you are inside your room.