Staybridge Suites Rehoboth Beach by IHG

Reviews

• JR

  Jennifer Riedmayer

  Oct 7, 2026
  5.0
  We stayed here one night but our room was clean and check in was a breeze.
• JS

  Joyce Szewc

  Oct 1, 2026
  4.0
  We recently stayed there for 2 weeks. We purposely got a room on the main floor by the end of the hallway for easy access in and out of the building. I have vision issues so that is an important aspect for me. The scanner that you use to swipe your card to get into the building didn't work..... At all ...for all of the time that we were there. My husband had to go around to the front of the building each time and then come let me in. It was an extreme inconvenience. Also as I said, we stayed there for two weeks and our room never got vacuumed once. A couple of days I had to call for housekeeping because they didn't do our room at all. They did not replenish our coffee or popcorn that was in the room. Also had to ask each time for toilet paper and Kleenex for the bathroom because they didn't leave any. The breakfast buffet was not nearly as good as it was the last time that we were there back in May of this year. Several times had to wait a long time for them to come and refill empty food containers in the buffet. Also, the food is not nearly as good as it was in the past.
• RV

  Robert Vance

  Sep 26, 2026
  5.0
  9.26.26 This is the first time we have stayed in a Staybridge in quite a while. Staying 3 nights. It is so much better than the HIE in Rehoboth. Breakfast had bacon, potatoes, two kinds of eggs, waffles and and a host of other selections including fresh fruit. Real plates, silverware and real coffee pots. The hotel is spacious and rooms as well. Tub/shower does not have the standard grab bars for stepping into the tub. Somewhat of a problem for older or physically challenged people like myself. It would be an easy safety fix.
• RL

  Ron Leone

  Sep 14, 2026
  1.0
  Booked this hotel with my reward points but never again I will not be subjected to this service and the front desk and the way I was treated very badly upon checking in to my room which I thought was a room with a balcony and at the front desk I ask the staff if they gave me a balcony and she think so and I got up to the room and it was not a balcony and a large room with 2 beds and a large couch. When got back down to the front desk and I asked her that it was not the room with a balcony she did not answer and then she got a Second girl came out to help me and they both gang up on me and said you didn’t know because the reservation said on a different room and I said I thought I remember that t book a balcony rooms and they start so they said it would be an up charge of $40.00 without looking up the Reservation and then I asked for a manager and she said he went home and there was no manager on duty to talk with and I ask her to call the manager and she refused to call him and said you can go back to you room and see him tomorrow morning when he returns and there was no one to speak to me now I told would call the main office and she told me to go right ahead she make no effort to get me help And just keep say you need to give me $40.00 more to get a balcony. Iam professional man with my own business for over 40 years I. Run a Retail business and I would not show my ignorance not to accommodate your customers in any bad situation but she just refused to do anything until the manager arrived in the morning. Then I return to the room over looking the roof next to the elevator and thought I need to see if I could call the company and then they could not find my reservation number and said I was registered at this hotel my contact reservation number was no longer available and the woman was trying to get Account Manager but he never responded to her call from the corporate office she said no one at the hotel was answering her calls to my hotel office. So I just want to enjoy my vacation but this was in no my way of having a good time and was inconvenient to my partner have having a good vacation since this was on our first day to Rehoboth beach so I was not going to continue in this bad situation and but I still keep in touch with my corporate assistant on text which she was still getting me help through this bad situation which she give me a number to get a investigation in to this whole bad situation I was not going to never stay at the Staybridge motel ever again and I tell everyone to not stay from Staybridge hotels in general because they don’t have any manager on duty to handle their guests if any problem arise and it sure did it for me Very highly disappointed guest
• MQ

  Maha Qureshi

  Sep 7, 2026
  4.0
  We were pleasantly surprised by the size of the room. Front staff was helpful and accommodating. We were a family of 5 staying and the room was big enough for us without feeling cramped. The only downside I would mention is the breakfast not being refilled quickly enough. We went down for breakfast at 830 and the other morning at 9. Both times the buffet is nearly empty. The people there were working tirelessly so I dont think anyone wasn't working but they seemed ill-equiped to handle the holiday (labor day) crowd. The stay was still great because we were able to shop at the outlets and go to the beach in the same day. The beach was about 25 min away and the shopping was 15. There are grocery stores nearby for water and necessities as well as a dunkin across the street

Frequently Asked Questions About Staybridge Suites Rehoboth Beach by IHG