Careful coming with children here if they look too hard towards the mini bar you get charged
I asked for it to be removed cause I have a 3 year old and they said they would charge a removing fee
It’s a total bad way of making money of your clients
Never again go somewhere else where they don’t try to suck you dry at every chance.
Horrible front desk guy as well, horrible attitude. Felt like I was checking in to a motel instead of a 4* hotel.
Rooms are dated and old view is disgusting.
Horrible horrible horrible
I booked this room through a travel app for location and price. Instantly one of my new go to hotels for future trips to DC. Within walking distance from where I needed to be and priced a bit less than my usual places, I booked this with confidence that this hotel would be adequate for my needs. I didn't expect the charm. Built in the 1920's and located across from Franklin Park, I loved the vibe and the neighborhood Hamilton Hotel was located. The rooms were nicely appointed and staff was always very friendly. A great find and a immediate first choice for future visits.
This Boutique style Hotel is a good value if you can find it on a promotion. The staff is fantastic and really is what carries this hotel. The building itself and the rooms are in desperate need of updating. They offer free slippers which is helpful because the carpets are gross.
Toilet refill is crazy loud but if you find yourself in an interior room with NO view you won't hear too much street noise. So that's a bonus😀
Can't say enough about how helpful and wonderful the staff is. Hopefully the rooms will get an update soon.
MS
Matt Summers
Oct 4, 2026
I would not recommend The Hamilton based on my experience. In addition to the hotel not being properly cleaned, we experienced a serious security and privacy issue that was extremely concerning.
A front desk agent, Dasia, issued a key to another guest that gave them access to our occupied room. That guest entered the room while my minor cousin and her mother were sitting on the bed in their undergarments. This was an unacceptable and potentially dangerous breach of privacy and security. A stranger should never be given access to an occupied guest room, particularly one where a minor is staying.
What made the situation worse was the way it was handled afterward. Dasia did not apologize or acknowledge the seriousness of the mistake. Instead, her response was confrontational and appeared intended to provoke an argument rather than address what had happened. The interaction was recorded.
Her immediate manager was very apologetic and seemed to understand the seriousness of the situation, which I appreciated. Unfortunately, higher-level management ultimately refused to take meaningful action to address our concerns.
Separate from the security issue, the cleanliness of the hotel was also disappointing. I have included photos showing the condition and dirt we encountered during our stay.
Mistakes can happen, but issuing a stranger a working key to an occupied room is not a minor customer-service issue—it is a significant safety and security concern. The lack of accountability from senior management afterward was equally disappointing.
Based on the cleanliness issues, the handling of this incident, and especially the security risk involving a minor, I cannot recommend this hotel.
MR
Mark Rushton
Sep 24, 2026
I book this hotel based on the location and the images provided of the rooms etc.
It's quite an expensive hotel and to be honest worn we were given room 636 with a view of Franklin Park except the tree right outside the window.
Well the only window you could open the blinds on each of the two windows had two blinds, one window neither blind had cords to open and close the the other only the inner blind could be opened and closed.
A reading lamp on the bed was loose and didn't work, the bathroom door handle came off in your hand, the shower still had the bath tap running even after using the lever to transfer the flow.
None of the plug sockets felt safe the plugs were loose when plugged in. The worst of the things the room had no Smoke Detector the bracket was there but the detector wasn't.
The faults were all reported on our first night we were told to not put a do not disturb signs on the door and someone would fix the issues. We stayed a total of 4 nights and reported everything again at checkout.
The staff were friendly, they have drivers who do airport transfers and the drivers are quite pushy check the prices we got a nice guy in an ordinary cab to take us to Dulles for $75 total, the cheapest hotel driver said $80 but there's a toll road which is charged extra.
There were no toilets in the lobby for guests you had to use the Resteraunt toilet. It was a pretty good location we easily walked around the land marks.
If I was to visit Washington DC again I'd go for a budget hotel as the Hamilton say luxury but it really wasn't.