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Best Western Executive Hotel of New Haven-West Haven

3.7
(812 reviews)
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Business Details

490 SAW MILL RD, West Haven, CT
06516, United States
(203) 933-0344
http://bestwestern.com
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About

HotelBest Western
Located in West Haven,CT, the Best Western Executive Hotel of New Haven-West Haven is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Executive Hotel of New Haven-West Haven
490 SAW MILL RD, West Haven, CT
06516, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

3.7
812 reviews
5 stars
305
4 stars
214
3 stars
120
2 stars
67
1 star
106
  • SG
    Sandra G.
    Aug 8, 2026
    3.0
    Rezeptionist tiefenentspannt. Zimmer muffig und laut. Das Frühstück war überraschend gut. Für eine Nacht auf der Durchreise ok.
  • JK
    Jason Kidd
    Aug 7, 2026
    1.0
    It was horrible. The pool was nasty. I am never visiting here ever again.
  • KK
    Kkb
    Aug 1, 2026
    1.0
    The worst. The customer service is horrible. Best western will be contacted due to this location not accepting gift cards from Best western that was sent from a recent stay because the establishment had not running on day of check out. It stop right while I was in shower. I do have the videos. Water wouldn't even come out sink. Spoke with manager twice she said she was sending someone and never did. She never even called to check on situation. So unprofessional. I assume because I am of darker Color!!! She basically could care less. The disrespect and horrible hospitality from Christine and male workers is unbelievable. If I was lighter I would have been treated with the utmost respect!!!They too cheap to honor best western gift cards!!!
  • DS
    Doris Sharp
    Jul 30, 2026
    5.0
    My experience at this hotel has been very comfortable. The staff is amazing. They look out for their guest. Kid friendly. They have a heated pool.
  • TC
    Thomas Caminer
    Jul 6, 2026
    4.0
    I chose this hotel because it had a pool but was disappointed that the pool was closed from July 2nd until thr 4th. The outdoor temps were 100 degrees. I reserved first floor but had to accept 2nd due air conditioning not working in 1st floor rooms. Otherwise, the staff was extremely friendly and competent. The location was just off the interstate and walking distance of 7-11, Subway, and Texas Roadhouse. Short drive to Yale.
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Frequently Asked Questions About Best Western Executive Hotel of New Haven-West Haven

Does the Best Western Executive Hotel of New Haven-West Haven offer free parking?

Yes, free parking is available for guests at the hotel.

Is free Wi-Fi available at the Best Western Executive Hotel of New Haven-West Haven?

Yes, the hotel provides free internet access from the comfort of guest rooms and the business center.

Brand Certified Facts from Best Western Executive Hotel of New Haven-West Haven

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