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Best Western Executive Hotel of New Haven-West Haven

3.7
(827 reviews)

Business Details

490 SAW MILL RD, West Haven, CT
06516, United States
(203) 933-0344
http://bestwestern.com

About

HotelBest Western
Located in West Haven,CT, the Best Western Executive Hotel of New Haven-West Haven is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Executive Hotel of New Haven-West Haven
490 SAW MILL RD, West Haven, CT
06516, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

3.7
827 reviews
5 stars
310
4 stars
216
3 stars
121
2 stars
68
1 star
112
  • VB
    Valentina Blaine
    4 days ago
    1.0
    Terrible stay. Right next to elevator and blasting music all night long. The whole hallway by my room smelt like weed. Never going again. Learned my lesson.
  • DH
    Dan Hitchcock
    Oct 8, 2026
    5.0
    We enjoyed oue one night stay as we were traveling on a 10 state, 2500 mile from KY to the northeastern states and back. We found the"P-Rock", the bell, and ran up to meet Rocky in Philly. Enjoy this stay on your way, we did!
  • HP
    harry puckett
    Oct 7, 2026
    5.0
    Great value and clean comfortable rooms
  • SG
    Sunset Gatson
    Sep 25, 2026
    1.0
    $150 for 5 hours of misery? I feel robbed! I checked into the hotel close to midnight, and I’m still awake because this place is disgusting. The first room smelled like dog urine, so the front desk moved me next door. Problem solved, right? Wrong.This room smells like cigarettes. So I called the front desk to let them know I DON’T SMOKE, because I absolutely do not want to be charged a smoking fee for a room that already smelled like cigarettes when I got there. I call the front desk and the guy answers, “YEAH, hello.” I said, “Is this the front desk?” He responds, “Yeah.” Sir… the customer service is matching the room at this point. The mattress has permanent human body print in it. And then there’s my bathtub phobia. The last thing I want is my feet floating in a stranger’s backed-up bathtub. So here I am… stuck between a rock and a hard place. I paid over $150 for a few hours of discomfort, questionable smells, and a bathtub I refuse to get in. At this point, all I can do is laugh because what else can I do?
  • JB
    jay bergeron
    Sep 23, 2026
    5.0
    Old but very clean Nice service at the office

Frequently Asked Questions About Best Western Executive Hotel of New Haven-West Haven

Does the Best Western Executive Hotel of New Haven-West Haven offer free parking?

Yes, free parking is available for guests at the hotel.

Is free Wi-Fi available at the Best Western Executive Hotel of New Haven-West Haven?

Yes, the hotel provides free internet access from the comfort of guest rooms and the business center.

Brand Certified Facts from Best Western Executive Hotel of New Haven-West Haven

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Certified October 11, 2026Yext Knowledge Graph
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