Candlewood Suites Hartford Downtown by IHG

Reviews

• SB

  Saurabh Bansal

  4 days ago
  4.0
  Only thing missing is a complementary breakfast
• LC

  Linsey Cicchetto

  May 8, 2026
  2.0
  For almost $700 for 2 nights with no breakfast included, I expected a lot better. The room itself wasn’t awful — having a fully equipped kitchen was convenient, and the view overlooking Dunkin' Park was nice, especially getting to watch fireworks both nights. Unfortunately, the cleanliness was disappointing. There was hair in what were supposed to be clean towels, thick dust built up in the bathroom vent, and dust/toothpaste splatter left on the mirror. The surrounding area also gave off a very uncomfortable vibe, including nearby homeless tents, which made the stay feel less safe and relaxing than expected. Overall, it wasn’t the worst stay, but definitely not worth the price we paid. We’ll be back in Hartford this weekend, but we won’t be staying here again.
• MC

  Monica Coleman

  May 1, 2026
  5.0
  This hotel was a lovely surprise! Super clean and the staff went above and beyond to make sure we had everything we needed. The breakfast spread was fantastic too—definitely coming back!
• BS

  Britt Senecal

  Apr 30, 2026
  5.0
  The hotel as a whole it's great, the rooms are comfy and clean and the service is perfect and friendly. The location is great if your up to walk to downtown(2 blocks) and the stadium is one block away. The hotel location itself is kind of bleh, the lot behind faces the highway and a empty lot which doesn't give confidence in parking safety but love that there is a gas station right next door.
• JW

  Jay Walker

  Apr 12, 2026
  1.0
  I am beyond disappointed with my attempted stay at the Candlewood Suites on Market Street in Hartford CT. The photos posted on travel sites are incredibly misleading and do not reflect the current state of this property. Upon entering the lobby, I was met with an odd, off-putting smell and very poor customer service. Unfortunately, the room was even worse; it had a foul odor, and there were visible stains on both the chairs and the lampshades. I never even unpacked—within five minutes of walking into the room, I realized it was uninhabitable and immediately went back down to request a refund. Because of these conditions, I contacted my credit card company to assist. I was shocked to learn the hotel would only refund 6 nights of my 8-night stay, citing a 24-hour cancellation policy. Since I booked this stay back in March, there was no way for me to know the hotel had fallen into such disrepair. To be charged for two nights when I wasn't in the room for more than five minutes is predatory. This hotel needs a full renovation. I would not recommend this location to anyone.

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