Best Western Plus New England Inn & Suites

Reviews

• DB

  Doug B

  2 days ago
  5.0
  Really easy check-in. Great desk and breakfast service. Best value on the Berlin Turnpike.
• KC

  Kevin Chasse

  Aug 25, 2026
  5.0
  Zahra working front desk is very good at her job, explaining everything in detail, very friendly, kind and answered every question!! Good Job Zahra
• VS

  Vash Sookdeo

  Aug 25, 2026
  5.0
  It was a wonderful stay for a night with my 2 kids and husband. After adventure filled day having a clean quiet place to take a rest couldn't be better. Plus waking up to breakfast was a plus. Definitely recommended this hotel and I wouldn't mind visiting again.
• RF

  R F

  Aug 24, 2026
  3.0
  When I booked this room on Expedia, I booked it solely because I wanted a place with an indoor pool and hot tub. The description stated heated pool ( no hot tub) but imagine our surprise when we got there and the pool was FREEZING cold. There was good and bad to my stay. The location was good, the pricing was great as well. It's much cleaner than other Best Western's I have been to, especially one I stayed at in Brooklyn, NY. I booked a non smoking room, but the room did smell bad when we got there, which I didn't like. However, the beds and pillows were actually much more comfortable than I thought. My favorite part of the room was the bathroom - it was extremely, extremely clean. I gave it an overall 3 stars because I wouldn't stay there again, and check in took a long time because the front desk person was busy doing something else in another area. I also skipped the free breakfast because the food seemed to be low quality.
• NR

  Nithin Reddy

  Aug 19, 2026
  5.0
  Thank you so much Zahra helped me at the front desk with everything I needed, extending our stay when we needed it no questions thanks again