Holiday Inn Express & Suites Wheat Ridge-Denver West by IHG

Reviews

• BB

  Brett Barger

  Oct 7, 2026
  4.0
  They put us in a suite for no upcharge without us specifically booking it which was very nice. The staff was very nice and helpful. The hotel was old but has been renovated. You can still feel the old bones through the facade of the new signage and decorations. Room was clean and bed comfortable. Unfortunately we got a room facing I-70 which meant we heard loud highway noise all night which made it difficult to sleep. I feel that it would have really been not worth the price of 150 a night in a regular room. If you are flexible about location I would stay at a different Holiday Inn Express in the area.
• IC

  Inde Coggins

  Oct 7, 2026
  2.0
  Traveling with dogs. Hotel was almost $300 and poorly maintained. Room smelled awful! TV was an old 25” computer monitor and didn’t work right, The desk gal was kind and friendly and tried to fix it, we finally ended up shaking the tv to get it to work. She did offer to change our room so I appreciate the effort she made but we had already settled in for the night. Furniture is run down and refrigerator makes a loud buzzing noise all night rooms are small. Overall for the quality this is on par with a $70/motel definitely not $300.
• AD

  Aaron Dickinson

  Sep 26, 2026
  5.0
  Great stay. Room was clean and the AC worked AMAZING. I like it meat locker cold and this place delivered. Easy check in and out and quiet. Area around it is a tiny bit sketch but no issues whatsoever. Would stay again.
• BV

  Babu Venugopal

  Sep 5, 2026
  1.0
  1/5 — Unacceptable Treatment of a Platinum Member This was one of the worst hotel experiences I have had, particularly as an IHG Platinum Elite member. I stayed at this Holiday Inn for approximately two weeks and paid around $150 per night. After that period, management informed me that they considered my reservation a “long-term stay” and would no longer provide me with a room. This policy was never clearly disclosed when I booked or during most of my stay. Two weeks is not an unreasonable hotel stay, and if this property has a maximum-stay policy, guests should be told about it before accepting their reservations and payments. Management should also be able to provide the policy in writing and explain how it is applied. Instead, I was simply told that I could not continue staying at the hotel. What made the experience significantly worse was the treatment I received from management. The general manager came across as arrogant and dismissive and did not give me a meaningful opportunity to explain my situation or discuss a reasonable solution. The overall attitude was unfriendly and rude rather than professional or hospitable. I did not expect special treatment, but I did expect basic courtesy, clear communication, and some recognition of my loyalty as a Platinum member. The physical condition of the hotel also did not justify the approximately $150 nightly rate. During my stay, I encountered unpleasant odors, worn or broken couches, poor cleanliness, and an overall neglected atmosphere. The hygiene and maintenance standards were well below what I expect from a Holiday Inn-branded property. My primary concerns are: • I was refused an additional room stay after approximately two weeks because management labeled it a “long-term stay.” • This restriction was not clearly disclosed when my stay was booked. • The general manager was dismissive and did not provide a reasonable opportunity to discuss the issue. • The staff’s overall manner was unfriendly and rude. • The hotel had worn or broken furniture, unpleasant smells, and cleanliness concerns. • The condition and service did not justify a rate of approximately $150 per night. • My status as an IHG Platinum Elite member appeared to carry no meaningful acknowledgment or consideration. A loyal guest should not be treated this way. If the hotel has a maximum-stay rule, it should be clearly disclosed before booking, applied consistently, and communicated respectfully. IHG should investigate this property’s management practices, customer-service standards, cleanliness, maintenance, and handling of elite members. Based on my experience, I cannot recommend this hotel. Travelers considering a stay longer than a few nights should obtain written confirmation in advance that the property will honor the full reservation.
• BS

  Bradley Swartwood

  Aug 2, 2026
  4.0
  The room was very clean and the bed comfortable... But this is the second Holiday Inn Express that I've stayed at lately with TV problems. When I arrived yesterday I was told that they are having issues and a technician is working on it. I was offered to cancel for free, but having traveled all day I didn't relish the idea of looking for another room last minute so I stayed. I'm staying here for another night and as of right now the TV still doesn't work. The TV's are also old enough that they don't offer Netflix or any other streaming which is ridiculous considering how long most other hotels have been offering this service. For the current price of a hotel room I think there are better options.

Frequently Asked Questions About Holiday Inn Express & Suites Wheat Ridge-Denver West by IHG