Best Western Plus Thousand Oaks Inn

Reviews

• SS

  Shane Speer

  Jun 27, 2026
  4.0
  This is really decent hotel. The rooms are spacious, clean, updated and comfortable. The only downside is the bathroom. It's too small, only one sink, and the exhaust fan doesn't work...too much humidity while you're getting ready. The free breakfast in the restaurant is decent. The hours could be adjusted to stay open until at least 10am, but that's just preference. Overall though, it's a nice place to stay!
• AP

  Araceli Padilla

  Jun 21, 2026
  4.0
  This is not a Tesla-friendly hotel, and unfortunately that was the biggest disappointment of our stay. As a Tesla owner, one of the reasons I chose this hotel was the expectation that I would be able to conveniently charge my vehicle overnight while enjoying the property. The hotel has EV charging stations, but they are not compatible with Tesla vehicles unless you have your own adapter. In addition, the Tesla Destination Charger was unavailable because the charging equipment was locked, making it impossible to use. As a result, I had to drive to the Supercharger near The Oaks Mall and spend about 40 minutes charging the car. Fortunately, the Supercharger is only a few blocks away, and we were able to have dinner after charging, but it was still an inconvenience and not the experience I expected. I would have gladly paid a reasonable fee to use the Tesla charger if it had been available. For many Tesla owners, the ability to charge overnight at the hotel is an important amenity and a major convenience. Aside from that issue, our stay was excellent. The staff was friendly, professional, and welcoming. The room was clean, comfortable, well-equipped, and surprisingly quiet despite being located near the freeway. The heated pool and hot tub were fantastic, especially during the cooler weather, and we thoroughly enjoyed relaxing there. We also appreciated the additional amenities, including the lounge areas and the mini-market. The complimentary breakfast was very good as well. We enjoyed a delicious breakfast burrito with eggs and potatoes along with coffee, which was a great way to start the day. Overall, the hotel offers a pleasant atmosphere, comfortable accommodations, and great service. However, the lack of accessible Tesla charging was disappointing enough that I can only give 4 out of 5 stars. I hope management considers making the Tesla charger available to guests or providing a better solution for Tesla owners in the future, as it would significantly improve the guest experience.
• PN

  Petra Nyvlt

  Jun 18, 2026
  5.0
  Super Service, hilfsbereites Personal, Mikrowelle und Kaffee im Zimmer, Frühstück frisch zubereitet!
• MM

  M340

  Jun 14, 2026
  1.0
  Hotel geht so…. Frühstück unmöglich
• JS

  Joe Sandhu

  May 25, 2026
  2.0
  The only good thing about this hotel was the exterior. Other than that, it’s very out dated, dirty/dusty in the rooms, the bed sheets were dirty and was ripped. The pool was dirty when we tried to go swimming, and the breakfast was not like a normal hotel breakfast. Regarding the breakfast, it’s part of the restaurant connection to the property, you need to get a voucher from the front desk and you can only pick one item listed as free. Also, you can’t take it to go so you be there for a while..