SureStay by Best Western Santa Cruz

Reviews

• AA

  Alicia Alvarez

  Aug 26, 2026
  1.0
  Staff was absolutely amazing! This in no way reflects them. I booked here because the photos looked like it was a decent place to stay. That was not the case. Bathroom was dirty, cracks in the headboard, lights, night stand in between beds. You name it, it was broken.
• MO

  Matthew Ower

  Aug 20, 2026
  1.0
  Double charged me and got the booking wrong. Desk service was clueless and not helpful. Avoid.
• PS

  Perseo Sainz

  Aug 18, 2026
  5.0
  Leí muchos comentarios negativos pero en mi experiencia es una gran opción de alojamiento. La atención fue amable a pesar de llegar ya tarde y la habitación que ocupé no le pide nada a muchos hoteles/airbnb. Precio/calidad excelente ✅
• CV

  Cinthia Vicencio

  Aug 18, 2026
  2.0
  One room was missing a desk chair. The fridge and hairdryer didn’t work. Non-smoking room smelled like smoke. Breakfast consisted of plain bread or waffles that tasted like cleaner. Would not stay here unless you’re down bad and just need a cheaper place I guess.
• MJ

  Miranda James

  Aug 16, 2026
  1.0
  It’s worth it to keep driving a little further inland. Bad location. Pool is not heated. No hot tub. Their “breakfast” is just a self service station waffle station with rancid batter. I noticed it was kind of bubbly like sourdough starter but didn’t think any of if it. Then when I brought it back to the room everyone reported it tasted like sourdough waffles. Ooo accidentally fermented waffle batter yum!