SureStay Plus by Best Western Santa Clara Silicon Valley

Reviews

• JG

  Javier Bautista Gamero

  Jul 27, 2026
  1.0
  El hotel en sí no está mal, pero lo que no me parece de recibo en ningún caso es que se cobre un depósito de 200$ del que NO SE ME INFORMÓ en ningún momento y que he tenido que reclamar que me devuelvan. Ojo, no hablo de una preautorización, que sería lo normal en estos casos, sino de un cargo ya consolidado en la tarjeta de crédito (conozco perfectamente la diferencia). Como tenga algún problema con la devolución o si por el cambio de moneda se me devuelve un importe inferior al cobrado, pienso reclamar a VISA hasta el último céntimo incluido el cargo inicial.
• AC

  alejandro chavez

  Jul 27, 2026
  5.0
  The service,breakfast and the room are very clean the only thing they don't have laundry room other than that was perfect
• AJ

  April June

  May 18, 2026
  1.0
  Very disappointing experience. I was not informed about the $200 deposit until after I signed and paid. The information was only shown in very small print. I would not have agreed if I had known earlier. I will not be coming back
• LH

  Lily H

  May 17, 2026
  5.0
  Cool place with a nice front desk lady. I had to cut my stay short due to the lack of laundry facility. They were professional about the cancelation and refunds. I hope to stay again for short stays.
• SE

  Sandra L. Estrada

  May 5, 2026
  4.0
  I really like it ! It's clean ..you get breakfast, coffee, juice at the office ! I didn't pay that price I looked for deals online! Friendly staff... I liked it!

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