Brand Certified
LUMA Hotel San Francisco
4.5(644 reviews)
Certified by LUMA Hotel San Francisco • Oct 11, 2026
Business Details
100 Channel Street, San Francisco, CA
94158, United States
Certified by LUMA Hotel San Francisco • Oct 11, 2026
(415) 266-9999
Certified by LUMA Hotel San Francisco • Oct 11, 2026
https://www.lumahotels.com/san-francisco
Certified by LUMA Hotel San Francisco • Oct 11, 2026
About
Certified by LUMA Hotel San Francisco • Oct 11, 2026
HotelRestaurantBarEvent VenueWine BarCoffee Shop
LUMA Hotel San Francisco sits in Mission Bay at 3rd and Channel Street. Our guest rooms and suites are designed around light, with oversized windows, adaptive smart lighting, and motorized shades. Robot butlers deliver amenities straight to your door. Take in the skyline at Cavana, our rooftop bar and restaurant inspired by Latin American flavors. Meet friends at Trevino Wine Bar, or start the morning at TWYNE Coffee Bar with Sightglass coffee. Every stay includes complimentary Wi-Fi and fitness access. Experience San Francisco like a local, from a place where the door is always open.
Location
Certified by LUMA Hotel San Francisco • Oct 11, 2026
Hours
Certified by LUMA Hotel San Francisco • Oct 11, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.5
644 reviews
5 stars
489
4 stars
80
3 stars
32
2 stars
13
1 star
30
- MLMatthew Lloydtoday1.0This hotel has SERIOUS air quality issues. This morning I was woken up at 7am by cooking / breakfast odors that lasted for several hours. This evening my room smelled of cigarette smoke and right now it’s 2am and I’ve just been woken up by a strong smell of marijuana smoke. The windows do not open. The AC turns off automatically when the target temperature is reached so the only option for continuous air circulation is to set it to the lowest setting. Very disappointing for such a new - and expensive - hotel. Will not be returning.
- SSStari Ski1 day ago5.0Close to the hospital ( reason for trip ), with Ike's sandwiches across the street and a Café relatively close by. Valet is seemless, reception is warm, kind, and professional. Bellhop is exceptional. The coffee barista was warm, sweet, and efficient. Coffee bar - Mon- Fri - 6AM- 3PM. Sat- Sun-630AM- 3PM. Alcohol Bar - Sun - Thurs- 4PM - 10PM regular hours not seasonal, Fri - Sat - 4PM - Midnight. The alcohol barista was professional, sweet, and has fantastic recommendations to suit preferences. Reception was helpful for calling taxi. Room was meticulously clean, well organized space with a view of the bay and city. The pillows were the only thing I don't prefer due to firmness preference, however their pillows are very nice, well cushioned and nice to sleep on. Tile shower with adjustable shower wand, water pressure is good. Electric shutter windows are amazing. The one thing I adore is that the room has such amazing insulation that the entire stay I didn't hear anyone or anything from the adjacent rooms, except the front doors which are heavy duty for security purposes. Food is fantastic and very well balanced. I'd say it's a 5 star feel. Zero stress, zero anxiety, and my perfect stay.
- PGPenelope GarcíaSep 18, 20265.0Impecable! Está en una zona que no hay absolutamente nada al rededor pero es nuestra última noche aquí llegando de Carmel, así que para no hacer nada si quieres solo descansar un día, es ideal, limpio, nuevo, moderno, súper bonito, espacioso, personal amable, confortable!
- AAASep 14, 20265.0Absolutely an exceptional experience in every way. I will always stay at the Luma whenever I am in San Francisco in the future. It is expensive, however, as with everything else in San Francisco. there is no self-parking and valet parking is $90 a day plus tip. However, this hotel does not nickel-and-dime you with endless small charges or rip-off things when you get into the room, like $12 bottles of water. (Actually, about the bottles of water, they will give you one, for free, in a beautiful, keepsake aluminum bottle.) This hotel is really honest about the pricing, and you will be thrilled as long as you recognize that you are in a very expensive area and all of the food and everything around you is going to be expensive. The rooms themselves are phenomenal: perfect for business travelers, high-tech, exquisitely maintained, and flawlessly clean. The rooftop bar is awesome, too, with incredible views of the Bay Bridge and the city, but it is not huge and does get crowded very quickly. Waymo (Google's self-driving taxi service) serves this hotel pretty well (although it does get confused sometimes about where to drop you off) and moves around the city very quickly. The robots (in the hotel) are adorable, too: strong R2D2 vibes. They share elevators with humans, and are smart enough to back up when you're trying to wheel your luggage into them. They'll deliver food (only until 3pm I think?) as well as drinks to your room. If you are in San Francisco on business, I absolutely recommend the Luma Hotel (and Waymo, too). A+++
- TSTor SwansonSep 10, 20265.0I cannot say enough good things about the friendly staff, management, and service we received during our stay at LUMA. We had a family member having surgery at UCSF Medical Center on 4th St. that included changing room needs, departure days constantly in flux, and more. They were caring, working with us throughout the process and accommodating our needs at every turn with kindness. The rooms were comfortable and well appointed with wonderful views, the amenities were a nice addition, the attached restaurant was delicious and staff were amazing, and the location made walking a breeze throughout all of the Mission Bay district and beyond. We will certainly be back...though hopefully just for a vacation visit next time :).
Frequently Asked Questions About LUMA Hotel San Francisco
What time is check in? What time is check out?
Our Check-in time is 3:00 pm (PST) and Check out Time is 12:00 noon (PST)
Does the hotel offer free Wi-Fi for guests?
Wi-Fi internet access is complimentary for guests.
Where are you located?
100 Channel Street, San Francisco, CA 94158, at 3rd and Channel Street, in Mission Bay.
Do you charge a resort fee?
Nope! We are proud to include high speed wi-fi, state of the art fitness options, business facilities and much more in the cost of your room.
What are your booking terms & conditions?
Please ensure that you have read and understand the rate and cancellation policies for your itinerary, and you agree to the hotel's deposit and cancellation policies. You must provide a valid photo ID and credit card at check in. Cash is not accepted as a form of payment. All guests staying in the room must be registered with the front desk. Our hotel is a 100% non-smoking hotel.
Do you offer free shuttle service from the airport?
We do not offer shuttle service, but you can reach the hotel using public transit. Please see our Location page for details.
Do you have parking available?
Yes, we offer valet parking for hotel guests for $90/night + tax. If space allows, parking for day visitors is available at $25 for the first hour and $10 for each additional half-hour.
Do you offer electric vehicle charging?
Yes, electric vehicle charging is available for $40 per charge to full for battery less than 100 kWh, in addition to the valet parking fees detailed above. Please allow overnight for a full charge.
How do I get to the hotel?
From San Francisco International Airport:
• From US-101 N, follow signs to San Francisco.
• Take exit 430A to merge onto 1-280 N for 3.8 miles.
• Follow exit sign for King St.
• Continue onto King St. and turn right onto 3rd St.
• Turn right onto Channel St. Destination will be on the right.
From Oakland International Airport (OAK):
( THIS ROUTE HAS TOLLS, $6 per vehicle ) From I-880 N: follow signs to San Francisco and merge onto I-80W
• Continue on I-80 for 16.5 miles, crossing the San Francisco / Oakland Bay Bridge and take exit 2B for Harrison St. toward Embarcadero.
• Turn right onto Harrison St.
• Turn right onto Main St.
• Turn left onto Bryant St.
• Turn right onto The Embarcadero. Continue onto King St, turn left onto 3rd St.
• Turn right onto Channel St. Destination will be on the right.
From the North Bay:
( This route has tolls. $8.60 per vehicle ) Follow US-101 S towards San Francisco for 6.6 miles across the Golden Gate Bridge. Take the exit for Broadway/Embarcadero.
• Turn left onto Broadway and continue for 1 mile.
• Turn right onto the Embarcadero.
• Turn right onto King St.
• Turn left onto 3rd St.
• Turn left on Channel St. Destination will be on the right.
From the South Bay:
• Follow US-101 N towards San Francisco for 34 miles.
• Take exit 430A to merge onto I-280 N for 2.7 miles
• Take exit56 toward Mariposa St.
• Turn right onto Mariposa St.
• Turn left onto 3rd St.
• Turn left onto Channel St. Destination will be on the right.
From the East Bay:
( This route has tolls. $6 per vehicle. ) From I-580 W, continue for 1.6 miles and take exit 19A to merge toward San Francisco, keeping right to merge onto I-80 W towards the San Francisco / Oakland Bay Bridge.
• Take exit 2B for Harrison St toward Embarcadero.
• Turn right onto Harrison St.
• Turn right onto Main St.
• Turn left onto Bryant St.
• Turn right onto The Embarcadero.
• Continue onto King St.
• Turn left onto 3rd.
• Turn right onto Channel St. Destination will be on the right.
From City Center/Union Square:
• From Post St, turn right onto Stockton St. Continue down Stockton St and cross Market St onto 4th St for half a mile.
• Turn left onto King St.
• Turn right onto 3rd St.
• Turn right onto Channel St. Destination will be on the right.
What are your cross streets?
3rd and Channel Street.
Will your rooms allow cribs and/or rollaway beds? Is there an extra charge?
Cribs are available in all rooms types and are complimentary. We do not offer rollaway beds (however, we do offer guest rooms with 2 King beds).
Do you offer streaming or casting capabilities on your guest room TVs?
While LUMA does not offer direct streaming apps on guest room TVs, we do provide modern Guest Casting capabilities. Guest Casting allows guests to seamlessly stream their preferred entertainment — including streaming services, movies, TV programs, music, and other personal content — directly from their mobile devices to the in-room TV. The secure and user-friendly platform is easy to connect to, compatible with both Apple and Android devices, and provides a convenient, personalized viewing experience throughout your stay.
Do you have a fitness center?
Yes, we have a state-of-the-art fitness center!
Do you have a business center?
No, but we have full print, scan, copy & concierge services through Glow Central.
Do you have a pool?
We do not have an onsite pool.
Do you allow smoking on property or in the guest rooms?
No, the property is 100% non-smoking.
Are pets allowed?
We currently only accept service animals and there is no fee, but you will need to sign a damage waiver of responsibility and provide your mobile number.
Do you have accessible rooms?
Yes, we have multiple Accessible and Hearing Accessible Rooms available.
I would like to reserve the Penthouse Suite. How do I do this?
Contact hotel directly at: 415-266-9999 or email: sales@lumahotelsf.com
Do you offer room service?
Yes. In-room dining is available via TWYNE and Cavaña.
Are there dining options at the hotel? What are their hours?
Yes. Cavana is our rooftop bar and restaurant, inspired by Latin American flavors. It's open Sunday to Thursday 4:00 pm to 10:00 pm and Friday and Saturday 4:00 pm to midnight. TWYNE Coffee Bar on the first floor serves Sightglass coffee and Firebrand pastries. It's open Monday to Friday 6:00 am to 3:00 pm and weekends 6:30 am to 3:00 pm. Trevino Wine Bar opens Tuesday to Saturday at 5:00 pm, and our Bodega stocks local snacks, beer, wine, and bottled cocktails.
I would like to reserve a block of rooms for an event. How do I do this?
Contact the hotel directly at: 415-266-9999 or email: sales@lumahotelsf.com
I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?
You may contact us with inquiries regarding your reservation. However, we may not be able to adjust reservations made through other parties. For this reason, we recommend all reservations be made by booking directly on our website.
What is the minimum age requirement to check in to the room?
You must be 21 years old to check in to a room.
What is your cancellation/deposit policy?
Advance Purchase reservations are pre-paid and nonrefundable. All other reservations must be cancelled 3 days prior to arrival, by 3pm Pacific Time, to avoid a 1-night room and tax penalty.
In addition, in accordance with California law, if you book at least 3 days in advance of arrival, you have a 24-hour grace period after completing your reservation to cancel without penalty.
Is my ID/passport required at check in?
No, not if you utilize our Canary digital arrival experience - otherwise yes.
Does the hotel require a deposit for incidentals?
Yes, a deposit for incidentals is required upon check-in. A credit card hold is required.
How do I make the incidental deposit?
A credit card must be presented.
When will the incidental deposit be returned to my debit or credit card?
Within 3-5 business days based on the specific credit card and/or bank policy.
How much money does the hotel authorize on my debit or credit card at check-in?
We authorize charges for your entire stay, including room rate and tax, plus $150 per night (up to $450) for incidentals.
Brand Certified Facts from LUMA Hotel San Francisco
This information is certified by LUMA Hotel San Francisco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website