Hotel Triton

Reviews

• KK

  Kevin

  1 day ago
  2.0
  Rooms are very basic and nothing to speak of. Had to wait 30 mins to checkin, room keys where not working so had to be escorted to the room to be opened. This effectly ruined a few days of our short trip, your room should be easily accesible. No ID check or anything when requesting access to your room, leaves to worry about anyone being able to access to your room with no question asked. Ice Machine not working for 50% of our trip. No waters in the room, instead they have a fountain located in the basement in the gym. Pretty grim trip down there, includes access to the laundry and what appears to be staff room/lockers. Very commerical experience rather than city stay. I was staying with family who visited this site a few years ago, was told how great it was for me and them to both be disappointed. If you stayed here before, do not expect the same experience. This was the final destination after a 14 day roadtrip on the road, it was the worst hotel by reason of experience and service out of the 12+ we stayed at. Not really how we wanted to end our trip.
• MP

  Miguel Padilla

  2 days ago
  4.0
  Great stay at Hotel Triton. Excellent location right by Union Square, the staff was friendly, and everything was clean. Just two things to keep in mind: the rooms are very small. They work fine for sleeping and dropping off your luggage, but don’t expect much space to move around. Also, breakfast isn’t a full breakfast, it’s more of a grab-and-go: pastries, a couple of pieces of fruit, juice, and coffee. It’s fine if you’re heading out quickly, but if you want a proper breakfast, you’ll need to eat elsewhere. With the right expectations, it’s a very good choice if you plan to spend your days out exploring the city.
• ER

  Erika Reyes

  5 days ago
  3.0
  This is not a 4-star hotel. It’s honestly more of a 2 star hotel or similar to a motel really. The shower is very awkward (it doesn’t close so water will go everywhere), no bath. Kind of an odd smell. I booked through a Priceline deal to save some money. & had no idea I was going to get charged an extra $175.00. I requested for this to be removed as I didn’t have any of their breakfast which per the reviews it’s not that great anyhow, I didn’t use any of the discounts as they’re partnered with the restaurant next door and the ice cream shop, or dessert place. Anyhow they offer you about a 10% discount if you say you’re staying at the Triton. I did have their wine. That’s pretty much it. I was told the $175 was essentially to cover all of those extras per se. So it’s not really “free.” Location is awesome, I will say! But uh yeah they should charge a lot less & stop saying it’s a 4 star hotel. Also keep in mind the extra $175.00 on top of what you have already paid when you check in. Also, my king size bed was awkwardly made so it was kinda uncomfy. The sheets & everything was tucked in so abrasively. But if I were to try to untuck it, it would make everything fall apart and reveal the bed. There was no In between. Either naked bed or being tucked in like a burrito.
• CR

  Cristina Riojas

  Oct 8, 2026
  5.0
  ⭐⭐⭐⭐⭐ Such a Great Stay! We really enjoyed our stay at Hotel Triton in San Francisco! The hotel has such a cool, unique style, and we loved all the colorful decor, artwork, and cozy atmosphere. Our room was clean and comfortable, and the staff was so friendly and welcoming, which made our stay even better. We actually loved it so much that we decided to stay an extra night! I would definitely recommend this hotel to anyone visiting San Francisco. It's a great place to stay, and we'd happily come back again!
• LD

  Lydia Davis

  Sep 28, 2026
  1.0
  Visited for my partners birthday. We called the day before our reservation to see if we could. Potentially, have an early check-in. When the gentleman answering the phone picked up, all he stated was hello very rudely, no hotel name, no, thank you for calling nothing... We weren't even sure we had called the right place. We had to ask if we had called hotel triton. The guy then says, yes. And then immediately says, wait, wait, wait, let me put you on, hold. We then sit on hold for another 510 minutes. He finally comes back and says hello again. Rudely. Upon arriving, we expected someone to at least be at the doorway. There's a whole desk outside waiting for valley parking. That doesn't exist. We ended up having to get a parking garage, which cost us forty dollars to park at. We then stand there waiting for someone to greet us in the hotel Lobby, which is very small, making you feel packed in like sardines. The employees at the desk look less than thrilled to be there and less than excited to be helping any customers. We started the check in process and the guy ask what kind of room we wanted, we stated it didnt matter were from a small town, his response was less than pleasing as well. He stated very rudely. Oh, okay. Well I was just asking. We weren't informed of this urban amenities fee, which is literally probably just to pay for the Wi-Fi that they claim is free. We didn't even use the wifi.. we weren't informed of this fee. We were basically told. Oh, you have to pay it when we got to the front desk or we weren't gonna get a room. No one explained that it wasn't going to be put back. It was basically just, oh, you have to pay it. You have no other option... we got into our room, the window was open and no air was on, we attempted to turn the air conditioning unit on which did not work. So we called the front desk to ask for assistance..guy comes and says its working fine...it did not, it barely blew air... The bed is in the very center of the broom, a very large mirror on the left side, random bench in the very middle, then the tv very off center and to the right hand corner ontop of the dresser. You had to break your neck to watch anything, so we didn't. We closed the window, hoping that the AC would cool off the room. Which then left a horrid stitch in the room.. Leaving us once again, no choice but to open the window.. The bed is less than comfortable. It is so hard that you can barely sleep, along with the sirens that you hear all night outside of your window.. You're right at the gate to chinatown on the corner to the right hand side. So if you're looking to explore chinatown, you're in a decent location other than that, you have to either drive yourself waymo or lyft to get around the city. Trying to use the restroom is an absolute nightmare. You have to do acrobats, and gymnastics to even use the commode. The door to the restroom comes inside the bathroom. It opens to the inside. So you're hitting your knees while you're sitting on the commode with the door to the restroom. If you don't close it. The breakfast that is provided that you know they rant, and rave about is less than nothing... The coffee is almost like a child brewed it, that is served next to the checking desk. Not even with the breakfast area. The breakfast, which included very still and hard croissants and doughnuts and muffins that were absolutely disgusting. Those pieces of fruit that I'd picked up were rotten.. then, going to do the checkout? There is a young gentleman at the desk playing with a rubric's cube and has no attention to the fact that there is a person standing in front of him The lady beside him is the one that helped, and she was also less than helpful. Very rude, very displeased. To be working there. It's almost like they wanted you to use the check-in tablets or checkout tablets. I'm sorry. I don't work at your hotel. I don't plan on doing their job for you I wouldn't have even raided this hotel a star if I didn't have to whatever you do do not stay here. I am requesting a refund from the hotel