InterContinental San Diego by IHG

Reviews

• CD

  Cynthia Dumbauld

  3 days ago
  5.0
  Spectacular lobby and room views of San Diego bay. Safe. Easy walk to cruise terminal or Amtrak station. Overwhelmingly loved the indoor outdoor Seneca Trattoria Resturant on the top floor. 4th floor pool was not huge, but very modern and relaxing with harbor view. Outrageous parking fees.
• EE

  El

  5 days ago
  5.0
  Maria at the reception when I arrived was incredibly sweet, welcoming, and informative. She gave me great recommendations about the hotel and places to visit in the city, which I really appreciated. I absolutely love my corner view room - it’s amazing. Such a wonderful stay so far!
• KW

  Ken Wong

  May 8, 2026
  5.0
  We stayed here 2 days before our Disney Cruise and it was the perfect location right across from the port and the perfect hotel for us. The pics are from the balcony of the restaurant in relation to the port. From the moment we arrived, the customer service was absolutely exceptional. Every staff member went above and beyond to make us feel welcomed and taken care of throughout our stay. The hotel’s location was perfect — conveniently close to everything we wanted to see and do, while still feeling relaxing and luxurious. The restaurants were truly fabulous, offering incredible food, outstanding service, and a great atmosphere. Every meal felt like a special experience. This hotel exceeded our expectations in every way, and we would highly recommend it to anyone looking for a memorable and first-class stay. We can’t wait to return!
• MR

  Monica Ring

  May 2, 2026
  5.0
  Can’t stress enough how incredible this hotel is, and how amazing the hotel staff is. I’ve traveled to several countries, many states, and stayed in hundreds of hotels (rip my bank account😅), and I’ve never experienced anything like this type of customer service. The first person I’d like to shoutout is Maria at the front desk. Even when there was a technical issue within the app that I couldn’t figure out, she was so patient and went above and beyond to help me. Next, huge shoutout to the breakfast staff (specifically Justin)! No matter how busy it got, they were so warm & welcoming throughout the entire duration of my stay. Moving onto the Vistal Restaurant + Bar, Michael and Ben were two of the best bartenders I’ve ever met. Not only were the drinks *chef’s kiss*, but they matched the energy of everyone around them and although I can only speak on my experience, they made me want to bring my friends back just for the good vibes, alone :) Huge thank you to the Intercontinental SD staff for making my experience so positive and special. Rest assured, not only will I be back soon, but I’ll be happily recommending this hotel to everyone I know!
• HZ

  Hua Zhang

  Apr 18, 2026
  1.0
  ​As an IHG Diamond Elite member and annual loung pass holder who stays at InterContinental properties globally, this was, without question, my poorest experience to date. I stayed here from April 17-19, 2026, while attending the AACR conference, and the service was a complete departure from the brand’s luxury standards. ​The Issues: ​Elite Benefits Denied: Despite holding Diamond status and an annual Lounge Pass, the hotel refused to honor any benefits. I was told that because I was part of a group business booking, my earned perks did not apply. This is an unacceptable policy that undermines the IHG loyalty program. ​Unprofessional Management: When I attempted to discuss the benefit denial, the management and staff were indifferent and unhelpful. There was no attempt at a solution-oriented approach; instead, I was met with total lack of courtesy. ​Inconsistency: I travel internationally for business and expect a baseline of hospitality that was completely missing here. The stay was so stressful and the management so dismissive that I chose to cut my stay short and move to another property. ​If you are an IHG loyalist or traveling for a high-stakes business event, be aware that this property may not recognize your status or provide the professional environment you expect from the InterContinental name.

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