Best Western Seven Seas

Reviews

• BT

  Benny Tse

  Aug 11, 2026
  1.0
  More like a scam! Booking through booking.com With multiple selection 1. Room with 2 queens size double bed 2. Room with 2 queens size double bed and non smoking room 3. Room with 2 queens size double bed with breakfast Travelling with 2 kids selected options 3. With 3 nights and room rate including breakfast. When checked in at the front desk, staff mention room rate with breakfast only for 1 person. I requested to cancel the breakfast. They initially unwilling to help. They replied you can cancel through platform to rebook ‘cancellation charges on customer’ or pay extra for 2 kids. Finally they offered $25 excluding tax per night to refund. Where booking.com rate still $43 excluding tax differences. Although Facilities is 100% smoke free. However non-smoking room rate up to $100 different. Staff was unhelpful at all, they keep blame everything is booking.com In fact, they don’t update platform trapping customers. After refund I am paying $214 a night in the end excluding tax without breakfast. Where official site is $204 with breakfast.
• JR

  John Riefler

  Aug 11, 2026
  3.0
  Rooms need upgrading and updating. Could use a dresser and microwave. Our room had dirt on vanity when we arrived. Housekeeping came back cleaned it three times. Then maintenance came thought there were bugs or termites in wall. After two days they changed our room. The new one the shower drain did not work well and tub would fill up with water. Too bad the rooms were bad as otherwise this was a very nice hotel.
• OO

  Omar O

  Aug 10, 2026
  2.0
  You ever see those TV shows/movies where there's a private investigator who's in his car, taking photos of a cheating politician/official who walks out of a balcony hotel room with his mistress? Pretty sure this hotel is the inspiration for that trope. Rough experience. When checking in, there were literally 20 people in line to check in. There were two staff members working, but seemed to have trouble handling the check-in rush. Got to my room and it was...interesting. Beyond the musty smell, the loud AC blew directly into one of the beds, poorly cooling the room. After I moved a bed over, I inspected the bathroom which lacked ventilation to the extreme. The mirror in the main room fogged up from the steam in the bathroom. The toilet would also fill its tank every 10 minutes or so, indicating an improper seal in the tank. Finally, the WiFi router mounted to the ceiling had the brightest freaking blue LED I've ever seen. You could easily navigate the entire room just based on that light alone. Naturally that made sleeping a bit difficult with the permanent night light. Was in town for work but I will definitely make it a point not to book here again if I ever return. There was also nowhere convenient to walk to to get food/groceries/whatever.
• MB

  Maritza Barajas

  Aug 9, 2026
  2.0
  Honestly the location was great but the room itself was not. I cut my trip short because the rooms were old, had ants in the bathroom and scattered in the room. The water in the shower would suddenly get hot then cold and it made it hard to shower. The shower itself looked dirty 🥴. The AC smelled moldy and it felt VERY humid inside. Some of the outlets did not work too. The one thing that bothered me most was the fact that I had a door to another room and that door was super thin cuz we could hear every single thing. With our look we also had noisy people upstairs so to say the least we slept poorly. Also, what was up with the pillows? It’s like they cut them in half lol. I rarely write reviews but I strongly felt people needed to know how this place truly is
• TM

  Tomas Mendoza

  Jul 30, 2026
  1.0
  Great place to stay if you would like the staff to steal your stuff. Dyson Air - $600 AirPods - $300 Coach Polo $180 Then they have the nerve to charge me for broken items in the room that were broken when I got there??? I’m not a conspiracy theorist but it seemed like they did that just so they could steal my items so blatantly. Then of course the manager was absolutely no help. If anything he mocked me for having such items, came off homophobic honestly. Aside from the price, these were all gifts from my partner. So they had priceless value to them as well. Beware of this hotelGreat place to stay if you would like the staff to steal your stuff. Dyson Air - $600 AirPods - $300 Coach Polo $180 Then they have the nerve to charge me for broken items in the room that were broken when I got there??? I’m not a conspiracy theorist but it seemed like they did that just so they could steal my items so blatantly. Then of course the manager was absolutely no help. If anything he mocked me for having such items, came off homophobic honestly. Aside from the price, these were all gifts from my partner. So they had priceless value to them as well. Beware of this hotel