SureStay Plus by Best Western Sacramento Cal Expo

Reviews

• AA

  A.shesoriginal

  Aug 15, 2026
  2.0
  The rooms are worth it. I can say that, and the guy that works is very friendly. I can’t say the same for the women staff I’ve met . But the thing I don’t like is the breakfast. It’s a waste of time no variety and it’s a poorly made meal watered eggs , sausage lowkey just warmed up cereal selection trash and bread no bagels muffins , no fruit 🤔. Then, if you’re using the ESV/HSP VOUCHER program, they will tell you their machine is down, they don’t know when it will be back up ??? but they will definitely take your cash and $100 holding deposit, which makes sense. Get the money, but why discriminate against those who have the voucher ? Just take your hotel off the list and be done, because y’all clearly do serve homeless people but not the voucher program ? And not all people are trifling voucher or not … I don’t get it .
• SB

  Season Bowen

  Aug 14, 2026
  5.0
  I love this hotel not only is it cheap but you don't get harassed like you do at other hotels and the rooms come with big bottles of shampoo conditioner and body wash in dispensers on the wall and it's good product too
• AM

  Ashley Maglietta

  Aug 5, 2026
  2.0
  Do not use a third-party website to book the hotel they will tell you that the third-party did not pay them so you need to pay them when you get there. I’ve spent the last three weeks trying to get my refund from being charged by both The hotel and Booking.com
• MV

  M. Valencia

  Jul 27, 2026
  4.0
  It was an interesting check in but it was sorted out by the front desk clerk. Booked same day to break up our drive on our way home from Oregon to Southern California. It was really close to the cal expo area. Plenty of parking. It had a pool. It is a pet friendly hotel. I asked for a pet free room they days they couldn't guarantee it but had little to no issues with my allergies in the room assigned to us. Two queen beds, with a mini fridge and microwave. Would stay there again if I needed to.
• AA

  Awakening

  Jul 21, 2026
  1.0
  This was one of the worst hotel check-in experiences I’ve ever had. The hotel charges a $20 fee if you want to check in before 3:00 p.m., even if your room is available. Then, when check-in officially opens at 3:00 p.m., there was a line of about 10 guests with only one employee working the front desk. It took me nearly 45 minutes just to get my room key. The lack of staffing and poor customer service made for a very frustrating experience. I would not recommend staying here.

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