Holiday Inn Express & Suites Sacramento NE Cal Expo by IHG

Reviews

• DS

  David Seidner

  6 days ago
  3.0
  הכל נהדר למעט המיקום, ממש בסמוך לכביש מהיר , רועש , כל היום והלילה
• AW

  Anthony Walker

  May 9, 2026
  5.0
  This place exceeded my expectations! The staff was incredibly friendly and the rooms were spotless and comfortable. The breakfast selection was fantastic, making it the perfect start to my day!
• LG

  Lucia Garcia

  May 6, 2026
  1.0
  Horrible experience. After the stay we noticed we got charged extra. We called to ask why. And they said they charged us 300 because there was a broken mirror. We had nothing to do with a broken mirror. Will not be staying here anymore. This hotel is a scam. Please take pics or videos when arriving. So this doesn't happen to you.
• VG

  Vanessa Gamboa

  May 5, 2026
  5.0
  I'm almost 3 months behind in my review! I came from New York to Sacramento, CA to visit my father there. I literally JUST found the little card the staff gave me with the names I needed to give a shout-out to, lol, it was inside my cardigan sweater that I probably wore that last day, leaving CA, I think the room i had was beautiful, it was a double king, the microwave, good, mini fridge, good, my shower and bathroom, very good too! I read some reviews here and I can't believe what I'm seeing! Several people said the breakfast was "bad" or "not good'. Wow, they must've stayed at a different hotel i guess! I don't travel much so obviously I'm not a member here, but I would wake up late some days and get there before breakfast closed at 930am. There was STILL food! Good food too! My favorite was the pancake machine 😋 it actually made 2 pancakes 🥞 at a time when you pressed a button to serve you! It was adorable! They were thin like crepes but buttery and fluffy! Also the egg station was always replenished along with the hashbrowns and breakfast meat section, So, No, the breakfast was NOT bad! It was around the clock delicious! Next ,was the service by housekeeping ladies, I stayed there a whole month so I DO know what I'm talking about, Maritza, was a lovely lady who came to help me after this idiot busted in my room, that Singh had sent downstairs to.fix my alarm clock, hotel clock had to be fixed by hotel screw driver only, but the guy only knocked ONCE then pushed my door open!! I was half dressed only! I yelled at him then called Singh to tell at him too. He apologized, The next day I asked this wonderful young lady who always cleans my room, Marisol, if she knows a woman on staff to give new batteries for my room digital clock, she said "yes, it's Maritza" I speak fluent spanish so I was able to navigate my stay better than some idiots here, leaving bad reviews that are clearly false. The staff answers you in fluent spanish when you ask a question in fluent Spanish, simple. Maritza showed up promptly and KINDLY knocked 2 x, then I said "coming!" As it SHOULD be! She was an elegant lady with a screwdriver lol, and then she offered to take my bedsheets too, while she was there! Marisol was my weekly housekeeping girl, nothing but 5 stars all-around, At night, I used the 24 hr gym downstairs, excellent machines! In daytime I sat by the pool and took pictures, The manager Jenice was amazing! She helped me carry my tray to the elevator, as I use a cane, every single morning that she saw me! She even helped me pack my last morning bc she knew my knee was bad 🙏 And Angie, the other Mgr, was outstanding with one admirable action that we all congratulated her for! There was an ANNOYING, DISRUPTIVE, RUDE foreign family, that the parents toted 4 or 5 messy, insolent, badly behaved kids wherever they went in the hotel- in elevator, in pool, and 💯 at breakfast! The kids slammed right into my left knee replacement area!! As I was standing perfectly still holding my tray of full eggs, bacon, pancakes chocolate chip muffin and cranberry juice ( BTW THE JUICE MACHINE DOES WORK! To the other liar of bad review) the first kid slams into me, half knocking it out of my hand, but I caught the tray. The rest of kids slammed one by one like dominoes into me! Thats when I yelled and reprimanded ALL 5 OF THEM, I yelled and lifted up my pants leg to show them my knee surgery scar, and I yelled at how painful this is! The parents got up and asked me calmly whats the problem, I showed them the problem,pointed my scar. I told them how their sloppy and badly behaved kids slammed into me, running around the people who paid for peace here! The father shrugged and said "kids run, they're gonna run" I yelled, "NOT when everyone here is trying to eat in peace" The father said something in a foreign language, could've been Russian, to the kids, they nodded Then suddenly, Angie came to the rescue! She told the parents, 'OK thats it! Everyone STOP running! Go play outside, not here!" I was so happy she stepped in! This is a great hotel!
• CS

  Christian Sanchez

  May 4, 2026
  1.0
  BEWARE DO NOT STAY HERE..After our stay i noticed they charged an extra $300 called them to ask what it's about and that apperantly there was a broken mirror.. After calling them stateing there was no broken mirror we were barely in the room only to sleep..Even as the Employee who was trying to help said I believe you, I know it wasn't you.. We've stayed there with our Softball team never had an Issue..We will NO LONGER be Staying here for our upcoming tournament...And by reading some the Reviews seems like it's not 1st time Something like this has happened here. SHAME!!

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