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Best Western Capital City Inn

3.9
(645 reviews)

Business Details

15 MASSIE CT, Sacramento, CA
95823, United States
(916) 689-4425
http://bestwestern.com

About

HotelBest Western
Located in Sacramento,CA, the Best Western Capital City Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Capital City Inn
15 MASSIE CT, Sacramento, CA
95823, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.9
645 reviews
5 stars
277
4 stars
180
3 stars
90
2 stars
43
1 star
55
  • KM
    Kimberly McAtee
    Apr 26, 2026
    3.0
    Overall a nice stay, but the bright outside lights at night tried really hard to break in through the thick curtains. It was never really dark in the room. Also we had the AC blasting on the coldest setting and the room never got cold and the AC kept turning on and off which was annoying. Also the eggs in the breakfast came out of a bag which makes me think they were powdered eggs initially.
  • SP
    Steve Puma
    Apr 24, 2026
    3.0
    They are getting rid of the hot tub. The desk people first told us we could check in at noon, then got there at noon and told us 2pm instead. Rooms are nice, though.
  • TT
    Thomas
    Apr 23, 2026
    5.0
    Good hotel check it out
  • CC
    Cherilyn Carey
    Apr 23, 2026
    2.0
    Our experience didn't start very well, as new Diamond Select members, we had to ask for our complimentary water, wifi didnt work and the system had to be rebooted for it to work and our room key didn't work the first time (had to return to reception to have them replaced). When we went to breakfast on our first morning at 9.05am, we had checked the hotel book to make sure we had the right times (6am - 10am) we were told breakfast had finished at 9am. We were also informed there was a small sign outside the breakfast room advertising these times. As our room was on the opposite direction to the room, we trusted the hotel information book for this information. The staff did not seem too interested about the information provided to guests, their comment was "the book hasn't been updated" . All windows in the room are less than ideal, they are so dirty it is difficult to see through them. The air conditioners are difficult to set and maintain a comfortable level of heat/cool in the room.
  • ES
    Erika S
    Apr 20, 2026
    5.0
    I got grossed out. There was a dangerous hazardous environment for my 3 kids and their mom in yhe room we got. There was what seemed to be splattered blood on the ceiling, and on some furniture. I don't have an idea what went on in there only that they didn't sanitized the room and evidence enough.

Frequently Asked Questions About Best Western Capital City Inn

Does Best Western Capital City Inn offer a hot tub for guests?

Yes, Best Western Capital City Inn features a hot tub for guest relaxation.

Is smoking allowed on the property of Best Western Capital City Inn?

No, Best Western Capital City Inn is a smoke-free property.

Brand Certified Facts from Best Western Capital City Inn

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