Holiday Inn Express & Suites Pasadena - Los Angeles by IHG

Reviews

• AA

  Athanaric

  Jun 27, 2026
  4.0
  Great relatively affordable hotel! Breakfast is nice, there are Tesla chargers in front of the hotel. Rooms are nice also. Location is excellent for exploring the greater LA area, went from here to Big Bear, Mojave desert, etc. You're right at the highway. If you just want a place to stay that has all you need and decent amenities and is properly cleaned, this is a great place to stay. Bonus is the pool for a quick swim.
• KM

  kelvin myles

  Jun 21, 2026
  5.0
  Great that's all I need to say!!
• KK

  Kush Kush

  Jun 11, 2026
  1.0
  So i booked thru Booking.com and I hit the wrong room on accident and instead of Helping me and gaining a customer, They instead refuse to cancel, charge me with penalty and well I honestly don't care, let them have it, they Super Suck!! All the reviews I noticed are similar, they make their $$ by cheating folks, I don't like leaving reviews that suck for others, but treat people good especially when they are spending money we work either, hard, smart, or otherwise for. I see why they have so many 1 Star reviews....its Sad!! But that's why we didn't stay there and after reading the reviews and comments, and feeling the energy of the place, No Thank You 🙄
• BR

  boubou ryo

  Jun 10, 2026
  1.0
  You might know it if you try to ask them fix some issue. The service of this hotel is *****!
• HC

  Harley Cyn

  May 31, 2026
  1.0
  TL; DR: Go here if you want to pay resort prices for a Super 8 Motel experience. FULL REVIEW See the cars? That's the parking garage. The whole 2nd floor & ramp up are packed with stored cars. Not parked. Stored. You could tell from the dirt on them. Front lot is a public Tesla charging station so no parking there either. Asked the front desk what was up with the parking garage being used like that and they said they didn't know. So, the hotel doesn't know why you can't park at the hotel. Now, say that you have a non-Tesla vehicle that you managed to find parking for. The back door to the pool has a lock that claims it's only active from 10PM to 6AM, but it was locked the whole time and doesn't respond to key cards (mine or another guest's). Go out there and you're hiking back to the side door to get in. Wear a swimsuit you're okay with parading through the lobby. So, full disclosure: The hotel is a parasite on the neighboring strip mall. Part of it has grown over the top of the shops down there. Because this is a symbiote, the room we were in had half of the room down the hall in it. This meant our room had a weirdly narrow portion and the nightstand was positioned at the halfway point of the bed rather than the head. That's where the closet-nook is. To the right of our room was the housekeeping storage room. To the left the elevator. Yes, they managed somehow to give us *both* of the worst hotel hell sleeping nightmares a client can get all weekend! If you're lucky enough to get this $400 -a-night room (before taxes), you get the joy of hearing the housekeeping staff's fussy toddler first thing in the morning, wailing as they chase the cleaning cart down the hall because their parent won't pick them up (our 1st morning there). Or you might at 9AM get to hear one of the housekeepers in the hall hollering and laughing like she's in a bar because the gal cleaning the next room over can't hear her over the vacuum (2nd morning). Who knows? They might surprise you with a whole new "wake up call" each morning too. So that was the worst of the stay. The best? The eggs were fluffy. And I hear the taco cart on the corner had really good food. I wish I'd gotten a chance to try some but I was always on my way somewhere when they were out there. I would recommend trying it. Might be the best part of your stay, too!

Frequently Asked Questions About Holiday Inn Express & Suites Pasadena - Los Angeles by IHG