TravelStore Palos Verdes

Reviews

• DN

  Dennis N.

  Sep 29, 2026
  1.0
  Without getting into all the details, I recently lost $2700 because of my travel agent’s wrong information and lack of knowledge of AMA’s insurance policy. When I had to cancel a 2026 river cruise with AMA Waterways, AMA converted my $400 down payment into a credit for a 2027 cruise. I asked the agent if I have to cancel the 2027 cruise, would I get that money refunded. She assured me “yes, absolutely”. Turns out she was wrong, the $400 was not refunded. Also a $2300 trip insurance premium with pre-existing waiver was paid early because the agent said it had to be paid within 14 days of the down payment, but it turns out it only had to be paid before final payment. I would not have paid the insurance premium early had I been told it wasn’t due until final payment and would not have lost that money. To add insult to injury, the office manager claims I have a history of cancellations with them. She cited 2 river cruises in 2010 and 2017. When asked for more details, she says it was inquiries that never resulted in a booking. Then why bring it up? She also still insists that AMA changed the trip insurance policy AFTER I booked the 2026 cruise but she ignores the fact that the invoice for 2026 cruise clearly states otherwise. Bottom line: no acknowledgement nor apology for what happened. My advice: make your own reservations and hold yourself responsible for the details.
• CD

  Cathy D

  Sep 28, 2026
  5.0
  Retirement Dream Fulfilled: Unmatched Luxury and Breathtaking Wildlife After 30+ years of dreaming about an African safari to celebrate retirement, the reality surpassed our greatest imaginings. From the moment we arrived, the staff were incredibly personable, engaging, and dedicated to ensuring our safety while sharing their native world with us. Their hospitality left us amazed at every turn. The trip was exceptional because the people are exceptional. The accommodations were spectacular. The luxury tents were truly luxurious, offering the perfect blend of comfort and wild beauty. Every meal and beverage delighted our palates, showcasing remarkable culinary talent in the bush. Our game drives were unforgettable. They frequently left us holding our breath, completely intrigued and in awe of Mother Nature. We were thrilled to see every single animal we had hoped to spot and more, including lion prides, cheetahs and leopards with their cubs, elephants, giraffes, rhinos, hyenas, antelope, wildebeests, an incredible array of birds, and even a honey badger. Beyond the incredible wildlife, a major highlight was the opportunity to visit several local villages and meet the wonderful people living there. It was a perfect, deeply moving trip that we will cherish forever. Thank you, JAYNE, for the PERFECT trip!
• MD

  Michael Duke

  Apr 10, 2019
  5.0
  Get ready to go
• CW

  Charlotte Williams

  Feb 12, 2019
  5.0
  Marilyn Hove arranged a wonderful European cruise for me. Every detail was handled perfectly. She recommended a beautiful hotel in Lisbon ~ one we would have never found on our own. She also arranged a trip to the Canadian Rockies. Marilyn is very knowledgeable and helpful. Thank you Marilyn!

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