Kimpton Mirador Pacific Grove Monterey by IHG

Reviews

• AC

  Aubry Coady

  May 11, 2026
  4.0
  I recently stayed at the new Kimpton Mirador in Pacific Grove. The room was clean and spacious, the bed was super comfortable, and the bathroom amenities—the shampoo, conditioner, lotion, and soap—smelled amazing. The staff were friendly, and the location is excellent—very close to Cannery Row in Monterey. It’s a beautiful new property, but it didn’t quite wow me. The room furnishings felt fairly minimal, and the mini bar seemed to be the central focus of the room. The hotel has a lot of potential, and I’ll be interested to see how it improves over time.
• TS

  Tracy Sanchez

  May 9, 2026
  5.0
  Our stay at the Kimpton Hotel Monterey was one of the highlights of our California trip. The hotel was peaceful, quiet, beautiful, and relaxing. We were surprised by how calm and comfortable the entire property felt. We were also grateful for the complimentary upgrade to a corner room with a balcony and ocean view. Opening the windows to the fresh ocean air and sleeping in such a calm, quiet space made the stay extra special. We honestly wished we had booked more nights here. The location was a short walk to the Monterey Bay Coastal Trail, Lovers Point, and the ocean. It was a quieter, more peaceful side of Pacific Grove away from the heavier tourist crowds of Cannery Row.. We also loved the outdoor fire pit and overall ambiance. A huge plus for us: no visible mold, no musty smell, and no carpet in the room, which made the space feel especially clean and fresh. The only minor issue was finding a dirty washcloth in the bathroom upon arrival, which honestly reinforced our habit of requesting fresh towels and linens at check-in. Otherwise, the stay was wonderful and we wish we would have stayed longer.
• AA

  Ana Andreoli

  May 5, 2026
  5.0
  I recently spent three wonderful nights at the Kimpton hotel. Everything was absolutely perfect from start to finish. Check-in was a Breeze valet service was on point and always had the car out by the time I got to the front and the restaurant was beyond my Expectations! The location is great. I love going shopping in downtown Carmel on Ocean and it was a breeze getting there. I can’t wait to go back!
• CW

  Courtney Weis

  Apr 30, 2026
  5.0
  I cannot say enough good things about our stay at the Kimpton. From the moment we arrived, the service was impeccable—the staff truly goes above and beyond to make you feel welcome. Our room was stunning, spotless, and incredibly comfortable. We also had some of the best meals of our trip right here at the hotel; the food was high-quality and delicious. Every detail was handled with care. If you are staying in Monterey, this is the place to be!
• RM

  Romi M.

  Apr 18, 2026
  3.0
  Desk Experience The hotel itself is truly beautiful, very clean, comfortable, and overall a great property. It is definitely on the pricier side, which is why professional service should be expected. Unfortunately, our experience with the front desk was extremely disappointing. We booked the hotel on the same day. Before completing the booking, we politely asked if it would be possible to quickly view a room first. We were immediately told this was against policy and that we should simply look at the photos online. Since we liked the lobby, we trusted our instincts and booked immediately through Expedia, paying the full amount online. Just a few minutes later at check-in, we expected a normal security deposit. Instead, the hotel blocked the full room amount again on a second credit card, plus the deposit. Over $1,200 was suddenly tied up, even though the stay had already been fully paid through Expedia. When we questioned this, we were told the hotel had not yet received the money from Expedia and that we should contact Expedia ourselves. We travel very often and have never experienced this before. Expedia also confirmed to us that this is not standard procedure. After complaining, we were told the charge would be reversed. However, at check-out the amount was still pending. We were told to wait a few days. Then, right after leaving the hotel, another additional $400 was suddenly blocked on the same card, forcing us to return once again to resolve the issue. At that point, multiple amounts had been placed on our credit card, affecting our available limit while we were still traveling. What concerns us now most is that we simply have to hope all of these authorizations are actually released in full. No clear confirmation or proper overview of the total blocked amounts across the different cards could be provided. Mistakes can happen, but what was most disappointing was the lack of ownership, poor communication, and no genuine attempt to make things right. A beautiful hotel physically, but the front desk experience unfortunately did not match the price level or standard one would expect.