Best Western Tradewinds

Reviews

• SS

  Susan

  Oct 5, 2026
  5.0
  The front office staff was very responsive and professional. The hotel is located very close to the rock which was great.
• JW

  Jeri W (Wanderin)

  Oct 1, 2026
  1.0
  PLATINUM – DIAMOND MEMBERS & AWARD USERS BEWARE! If you are using awards or points this place does not want to see you and it was made very obvious. We had two nights reservations using award points. The night before we had used award points in Sacramento at a Marriott. Believe me – total difference greeting from the front desk “clerk”. However, this clerk at Tidewater is the owner. You can read about her in numerous reviews. She is good at turning the facts around on the previous reviews but when you meet her you’ll never want to stay at another Best Western and doubt that we will. We didn’t know the expected time of arrival but did show up early, too early. I went in and asked what time could we check in. She indicated to come back at 2:00 as they were deep cleaning. We came back at 2:00. She was fine and even went to check the room to see if it was available. She came back and started to check us in. She asked for my ID and credit card. I gave them to her. Then, I said we were on award points. She asked why I didn’t say that to begin with and literally thru the cards back across the counter and told me to go sit down. As she stood there she finally said the room wasn’t ready and to come back at 3:00. She was just going to check us in but when we learned it was on points, all of a sudden it wasn’t ready. Okay, I walked back in at 3:00. And, again, told to sit down in the chair while she called forward a person applying for a position. Now it was my turn and she started to lecture me about trying to come in for an early check-in and said I should just pay the $30 up front for early check-in. Her tone was nasty. I thought part of being a high award member was part of the deal if the room was ready. Well, it was ready until she found out we were on points. She continued the lecture and her tone was not friendly. I told her I had never had this experience. Then, she told me several times I didn’t have to stay there. I could go someplace else. She was trying to talk me into canceling and not honor those points I assumed. She was nasty. She ruined the whole time we were in Morrow Bay. No recognition of award. No bottled water. No smile but just badgering. We stayed the one night and threw away the next night award points by checking out the following morning instead of the day after. So, she only had to honor one night of our stay for the two nights of award points. That evening when we were a few hundred miles down the road, we got a text from her wondering what time we would be checking out. Sounds like she didn’t check us out that morning. What a terrible experience so now you are forewarned as many, many others have been. My fault. I should have read their reviews. Doubt we will stay at another regular Best Western. It’s potluck what you get. Check out her rating at the local BBB. When we looked it was an “F” rating. Never again!! I’m sure she will dispute this as she has done all the others that have left reviews. Some have even posted proof. Why does Best Western allow her to remain in their system? She pays them a franchise fee. -- added after owner's comment -- We did not stay two nights or enjoy any breakfast. We checked out after the one night. We stayed the following night 250 miles down the road from you in another hotel. You didn't welcome us and you did not offer us any bottled water. You only stopped our check in when you discovered we were there on award points. --
• RM

  Refugio Marquez

  Sep 28, 2026
  2.0
  Unfortunately, my stay was not as pleasant as I had hoped. When I was checking in, I witnessed an interaction between the manager and another customer that made me uncomfortable. The way the manager responded came across as rude and dismissive, and the interaction left me feeling uneasy. After seeing that, I honestly considered canceling my reservation because it made me question what my experience would be like. Unfortunately, the room itself also had some cleanliness issues. There was hair in the restroom, and the bed sheets had visible stains. These things made it difficult for me and my family to feel comfortable during our stay. I understand that things can happen and that no hotel is perfect, but I believe cleanliness and a welcoming experience are important, especially when staying with family. I hope management takes this feedback seriously and uses it as an opportunity to improve the experience for future guests.
• LR

  Linda Romero-Montano

  Sep 25, 2026
  1.0
  I stayed at Bestwestern Tradewinds 1 night. I was supposed to stay 2 nights. We checked into room #101 then went to dinner. When we returned the tv didn't work, nor did the refrigerator, the room was full of Cockroaches. We called the front desk. Donna came out to see, she stated that a Hockey team had stayed in that room and they must have brought the roaches in. Turned out the TV was disconnected. It was Labor Day weekend. We could not get a room elsewhere. We had no choice but to stay in a roach infested room. That night, a roach got on my pillow and was headed for my face. I went to use the bathroom and it was infested. I began squatching them with toilet paper and putting them in a zip lock bag. In the morning I confronted Donna with the bag full of dead roaches, she grabbed it and threw it in the trash. Donna was highly unprofessional and rude and I told her as much. She stated that she was going to refund my money, which she did not. Instead corporate made up some excuse to not have to and she did not give me a receipt. Two night for a total of $470.25. I left to go pack up our things. She followed me and started to throw our stuff out of the room. I told her to not touch our things, that I would take care of it. I am applaud at Donna's behavior and that of Bestwestern Corporate.
• SR

  Silver Raven

  Sep 17, 2026
  5.0
  Close to the beach and pet friendly, but if you want to make sure you get the room you want, call them directly. Don't go through a third party. Very helpful, we will book them again for our next trip to Morro Bay.

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