Best Western Moreno Hotel & Suites

Reviews

• JR

  Jen Rodriguez

  Jul 7, 2026
  5.0
  Honestly this is my favorite Best Western. Room was HUGE, you could probably fit 3 rooms for Motel 6 into 1 room here in the King room they gave us. The grounds are pretty and everything is clean and updated, the other hotels in the area are just so raggedy. Conveniently next to freeway but also out of the way enough that it's quiet and safe. We like it very much.
• CM

  Chris Moran

  Jul 7, 2026
  1.0
  I recently stayed at the Best Western in Moreno Valley on June 28th, and unfortunately, it was a very disappointing experience. This was my second time staying there, as I had a decent visit the weekend prior, but this time was really a letdown. I woke up in the morning to insects in the room, which was just unacceptable. I tried to bring it up with customer service a few days later, since it was already too late to mention it before checkout. I was just hoping for some sort of resolution—maybe a discount or some gesture to make it right. But to my surprise, they were extremely unhelpful. The whole interaction felt very dismissive and unprofessional. It was clear that they don’t really value guest experience, which is a shame. I won’t be returning, and I wouldn’t recommend this location to others.
• YE

  yesenia espinoza

  Jul 3, 2026
  5.0
  Third time coming here, always had a good experience, service is good very accommodated . For sure coming back . Staff so nice after I had just checked in I lost my room key, and they were nice enough to get me a new key free of charge.
• TO

  The One

  Jun 30, 2026
  5.0
  Surprisingly nice hotel with great breakfast decent rooms was a great price what more can you ask for
• JD

  Josh David

  Jun 28, 2026
  3.0
  I was having a cigarette with a guy that I met outside. When we were sitting at the smokers bench, we were approached by two cop cars. The cops said that someone called on us for "shooting up drugs". They also said that we matched the description of the people that were described. but found no evidence that we did drugs. I was shocked because obviously someone isn't doing their job right, i'm not sure who called on us, but whoever called was mistaken.

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