The LINE LA

Reviews

• LF

  Lauren Fluker

  4 days ago
  4.0
  I really like this hotel brand’s modern, industrial feel and room designs. The Los Angeles and Austin locations are prime, too! If a view matters to you, be sure to request one when booking. My biggest concern was the amenity fee increase. I was quoted one rate but learned upon arrival that it had gone up. Although I booked through a third-party site, I feel the fees could have been communicated more clearly. The front desk attendant who checked my son and me in during our late arrival also fell short of the warm, attentive service I’ve come to expect from this brand. She didn’t mention the guest credits, either. Thankfully, Adriana turned things around! She went above and beyond to ensure we were comfortable and that I was satisfied. Her exceptional customer service is why I’d consider returning, and she deserves recognition. PLEASE, PLEASE, PLEASE visit this hotel and get the pancakes at Openaire! You’ve never had a better pancake in a more beautiful place. It's a literal greenhouse! The food is fresh and delicious, and the restaurant was a big reason I booked here again!
• A

  김덕훈

  Oct 7, 2026
  3.0
  1.위치 : LA 코리아타운 중심부 분위기 :모던과 엔틱 사이 그 어디쯤? 2.직원 : 전반적으로 활기차 보인다. 서비스의 디테일은 좀 아쉽다. 프론트데스크의 직원이 체크인 할때 뭔가 아무런 안내없이 객실키만 전해준 부분이 아직도 이해가 않된다. 야외 풀 이용, 짐 이용, 객실 무료 생수제공X, 와이파이 사용등 기본적으로 설명해야 하는것들이 많다면 많은데 아무런 안내가 없어서 당황했다. 3.기타 : 맞은편 길건너에 세븐일레븐이 있어서 좋다. 4.안전 : 주간엔 전혀 문제없지만 야간엔 홈리스들이 좀 있다.
• SA

  Shannon Applegate

  Oct 7, 2026
  2.0
  Booked the room months ago looking forward to the pool only to get here and be told there was an “exclusive” party and I wasn’t allowed anywhere on the pool floor. Expensive—the room, the food, the drinks, the parking. Not worth it.
• ZP

  Zac Wolf (Zac Wolf Photography)

  Oct 5, 2026
  3.0
  So I really love this hotel’s location and vibe. But the rooms desperately need to be updated. The carpet, the furniture, the layouts scream 2012 and they just are not functional the way modern rooms are. The staff is always kind and helpful. But like the rooms the gym is dated and not much more than some dumbbells and weird machines.
• SR

  Sean R

  Sep 20, 2026
  2.0
  After our stay, I honestly can’t imagine that the owners or designers of this hotel have spent much time actually staying in these rooms. There is so much unnecessary furniture and decorative clutter that an already-small room feels even more cramped and difficult to use. Plastic detergent bottles are used as “decor.” There’s a gaudy decorative mirror placed over a perfectly functional mirror. A large square piece of furniture that could have served as a coffee table is instead covered in uneven cubes(?), making the entire surface unusable and turning it into more of a tripping hazard than anything else. Even the floor lamp is angled in a way that seems designed to take up as much floor space as possible. The bed is positioned so close to the window that getting to one side is extremely difficult, and the TV protrudes into the same narrow walkway, making access even worse. There are additional cushions and cubes scattered around the room that serve little practical purpose and mostly just get in the way. The mini fridge was packed completely full of overpriced minibar items, leaving essentially no room for guests to refrigerate anything of their own. It was also heavily iced over, as though it hadn’t been defrosted in quite some time. There are plenty of smaller usability issues as well. There’s nowhere sensible to hang a towel where it can actually dry, and there wasn’t even a waste bin in the bathroom. Unfortunately, the problems went beyond the room design. I found what appeared to be cat or dog hair in my breakfast burrito. The air conditioning did not work properly, and the automated curtains worked less than half the time. For a higher-floor room sold partly on the view, having curtains that frequently refuse to open makes that feature fairly pointless. The hotel clearly has a "strong" design concept, but it often feels like visual styling was prioritized over basic comfort and functionality. A hotel room should first and foremost work well for the people actually staying in it, and ours simply did not. Even booking the room was bizarre. The hotel’s own reservation system said the property was closed, so I called because I was fairly certain that wasn’t true. After being put on hold, I was told the hotel was sold out. Yet immediately afterward, I was able to book through my credit card’s travel portal, with multiple room types available. I could also see multiple rooms available through another credit card travel site, Booking.com, Google, and elsewhere. It genuinely left me wondering: does this hotel not want direct bookings?

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