Millennium Biltmore Hotel Los Angeles

Reviews

• MK

  Meinhart Esrohr (Kreiselficker69)

  2 days ago
  1.0
  „Man sollte eine Buch nie nach seinem Einband beurteilen“ hat selten so gut gepasst. Klar hab ich mich vorher über dieses Hotel informiert und durch einige Kommentare in Kauf genommen, dass das Mobiliar etwas in die Jahre gekommen ist. Was aber gar nicht geht, ist die Tatsache dass weder das WLAN geht noch die Klimaanlage sich irgendwie bedienen lässt. Wir können weder die Stärke regulieren noch reagiert sie auf eine Temperaturänderung. Und wir waren jetzt schon 5 Mal an der Lobby und jedes Mal heißt es „wir schicken jemand“. Wir warten seit unserer Ankunft hier auf den Dude. 17 Grad im Zimmer klingt in LA erstmal geil, aber nicht, wenn dir den ganzen Abend/Nacht im Bett ein Wind in die Fresse bläst, wo du denkst, du bist in den Anden. Und das man uns an der Lobby jedes Mal aufs Neue vertröstet, ist einfach schwacher Service. Beim nicht funktionierenden WLAN gab man uns einfach ne Servicenummer von nem Callcenter, wo man sich selbst drum kümmern sollte. Also bei aller Liebe zur Tradition dieses Hotels, mit dem es sich rühmt, ich frage mich, ob sie Walt Disney auch so behandelt hätten.
• SF

  Shihting Fang

  3 days ago
  2.0
  You may wonder why such a beautiful and historical hotel got so many negative reviews. That's not because of it's old age, but it's inattention and unconcern. The bathroom door cracked all the way while opening and closing, making a lot of noise especially at night. People could simply fix the problem by oiling the hinge, however they just choose to ignore it. There were only 2 small disposable paper cups in the room for you to drink your coffee, tea and water all day. It's not a hopeless hotel, considering the beautiful building, but in a hopelessly sloppy condition.
• NN

  Naz Namini

  4 days ago
  1.0
  The Biltmore Hotel itself is gorgeous. The architecture, history, and atmosphere are amazing, and I was excited to stay here while visiting Los Angeles for the World Cup. Unfortunately, the service did not meet expectations. I contacted the hotel in advance to let them know I would have a late check-in around 3 AM. I spoke with Brandon, a manager, and the conversation made me feel like my late arrival was an inconvenience, even though the hotel provides 24/7 service. When I arrived, his attitude was not welcoming, and the check-in experience was uncomfortable after a long trip. During our stay, we also requested a shower towel because none were available, but no one brought one even after asking. I want to recognize Lisa(If I remember her name correctly) at the front desk, who was kind and helpful when we checked out and listened to our concerns. This hotel has so much potential because the property itself is beautiful, but the guest service needs improvement. A historic hotel deserves service that matches its reputation.
• MM

  Mary Marte

  Jul 13, 2026
  5.0
  You can't be afraid of Ghosts to stay here: This hotel grew on me even though the rooms are on the smaller side and slightly dingy nevertheless the whole vibe of the hotel is very very exciting and obviously a small window to a historic past that was legitimately amazing. The new silent hill (video game) premiere happening in the Tiffany room should have been an indicator that it would start to get creepy by day 2. I would recommend lighting a candle in the room if you're not used to paranormal activity, it normally keeps the ghosts at bay 👻. My ghost on floor 7 fortunately just made the room really cold as he passed by at around 3am. I loved staying here and being in the middle of everything, location is unbeatable.
• MM

  Missy Metcalf

  Jul 7, 2026
  2.0
  Pros - Beautiful lobby - everything downstairs is quite nice, very high ceilings with lots of molding and art and nice furniture to sit on. We did not visit the bar but it looked cozy and luxurious. - Location - relatively close to the convention center and a good number of food options in walking distance. The entrance for parking is on a one way street so it's easy to cross over to get in. Private valet area good for ride share. - Friendly staff - everyone was very kind here in general and in attempting to solve our problems, valet were fast and nice - Microwaves in the vending rooms - not many hotels offer this, and for a convention this was very nice to have for quick eating options in our room - Lots of plugs - one modern addition to these rooms is a charging block with 3 prongs and usb ports on the nightstand between the beds, plus there were a good amount of accessible plugs around the room Cons - Decay - we stayed on the 8th floor, and the moment we entered our room, we could see how long it has been since anything in the room had been replaced or restored. Paint had come off in chunks, especially in the bathroom. Huge gash in the closet door because there was no stopper on the room door so when you open it, it just slams the inner handle into the closet door. Scuffs, stains, and scratches everywhere on every surface. Some wear is understandable but this was ridiculous for a 4 star hotel. - Ventilation - Our bathroom had no ventilation option, besides opening the window across the entire room. From the moment we entered to the day we left, there was a mildew scent, mostly in the main entryway but enough to wrinkle our noses. We tried to air dry our beach towels and bathing suits but the moisture hanging in the air made it take way longer than it should. - Bathroom - This is arguably the smallest bathroom I've had in a hotel room. The door opens inward and barely misses the edge of the toilet. The tub is extremely low to the ground, barely makes it worth it to take a bath as an adult. The toilet seat was unscrewed on one side so it shifted around when using the toilet. The sink has a very narrow counter around it, and the only other counter space is more narrow shelves on the wall behind the sink. No wide area to set down anything. Bar soap was provided, but no holder to put it after use so it just gets stuck to the sink counter. The shower has a curtain but either from being too short or the water pressure being so high and moving airflow around it, it flaps up and hits your legs in the shower unless you wet it all over and physically stick it to the side of the tub. The water pressure was so high, it physically hurt to take a shower. Because of the pressure and angle of the water, plus the shower curtain being not only too short but not wide enough to cover the whole shower, water spills out onto the floor even with turning the shower head down as far as possible. - TV - our TV only worked for about 5 minutes on this trip. We made several attempts to get it fixed and they did for 5 minutes but could not get it fixed after that. - Parking - self parking only on the top three levels of the garage, 8-10 for $55, valet was $70. - Light - our room window faced the interior "rooftop courtyard" part and had a rooftop light that shone directly on my pillow on the bed next to the window, so we had to close the curtains to sleep. - Wifi - free but slow Common areas of this hotel are nice but if all the rooms are like the one we got, then this is not a 4 star hotel. It seems like the main focus of this hotel is the suite rooms, but because of that attention has largely been focused away from basic rooms and they suffer greatly from it. Would only consider staying here again if they renovate/restore the basic rooms.