InterContinental Los Angeles Downtown by IHG

Reviews

• MD

  Monchis Diaz

  2 days ago
  5.0
  My friends and I had a great stay and absolutely loved the views from the lobby and rooftop bar. The rooftop bar was recommended by one of the engineers, Miguel who also helped us resolve our Chromecast issue. The hospitality and quick response to our service request were second to none. Within minutes of putting in the request, our TV was fixed, and the recommendations for places around the city made our trip even better than expected. We would definitely return again. The level of service and hospitality truly stood out and made the experience memorable. Miguel’s smile is also something to remember my friend said! Lol
• GR

  Gillian Ramirez

  3 days ago
  5.0
  I had a wonderful time dining there for brunch. Our server, Andri Susanto, was so kind and thoughtful. He helped us take great pictures of us at the table and showed us another dining area for future bookings. We loved the food and had a great experience. Would definitely bring people there!
• MH

  Matthew Hornbostel

  3 days ago
  5.0
  Beautiful hotel with fantastic service, especially from Angel at the front desk. Warm, friendly, exactly the sort of person you want at that position. Took away a star for the room because of the leaking shower head, and a dining table that looks like its never been wiped down with a damp cloth. Food was also great, and the views spectacular. I look forward to returning.
• RR

  Ranissance

  May 13, 2026
  4.0
  The views obviously can’t be beat but the rooms are also clean and nice . The one thing I don’t love was lack of availability of food between 11am and when restaurants reopen. And when I checked in o was exhausted and in sweats and the gentleman checking me in looked at my id and said “oh you look nice here “ which I really didn’t appreciate after a 12 hour day running around with my kid . Yes I clean up nice thank you and I know most ppl have something to prove at this posh hotel but I don’t . Please don’t remark on my appearance. Hopefully and isolated incident and not a general snooty atmosphere here. Hoping it’s a little less judgu when I return . It’s not like I was hanging out at the bar in my (matching ) sweats.
• HR

  Hank Roberts

  Apr 29, 2026
  3.0
  The class of hotel, I would give 4.5 stars, it is pretty amazing especially the top levels of this hotel, the check-in on level 70 was pretty cool and impressed my family. Valet was ok, though they damaged some of our luggage. I am Diamond Elite and booked a Club Level room - I was a little disappointed they did not direct me to the separate check-in in the Club and barely recognized my status. Pro-tip: if you do book Club Level - skip the general check-in line and go straight to the Club for check-in. Amenities, I would give 3 stars. They gave me 2 food and beverage vouchers but did not specify you cannot use them on their signature Spire (rooftop) restaurant / bar. That is unacceptable IMHO. Food is prohibitively expensive for a family. Even though the vouchers aren't accepted at the Spire, it is a must to go up there and get a drink. Expect to pay ~$30 a drink after all their taxes and gratuity, but it is probably worth a single drink. Pool is ok, we wished there was some kind of beverage / food service down there even in the off-season. The steam room and sauna are really nice. Regarding the Club Level, definitely worth it for the breakfast and the happy-hour. The breakfast in the Club was really the highlight of our stay - excellent. We missed the happy hour by minutes but it looked really good. Here is some feedback for IHG if they are listening - there should be a better offering outside of breakfast and happy-hour. If you miss those times they literally only have nuts, M&Ms, and some fruit. Surely for the amount the club level costs, they could put some pastries - even just warm up frozen appetizers from Costco and put them out there at intervals during the day - I expected there to at least be a can of beer or something... if you miss breakfast / happy-hour don't expect anything. View is great though. Finally, rooms, I've got to give them 2 stars for the simple fact of there being a giant window (frosted) in the bathroom overlooking the rest of the room. I'd like the designer of the room to try sleeping in there with a family of 5 - every time someone uses the bathroom during the night the whole room lights up... along with the oddity of you can't really see what's going on in the bathroom but you can kind of because the window is frosted. Weird and illogical room setup - but if you're by yourself, I guess its not a big deal...

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