cheapfareguru

Reviews

• JR

  Jessica Reynolds

  Jun 23, 2026
  4.0
  I never give anything 5 stars because 5 star service is totally above and beyond, and even the airlines can't meet 5 star expectations, however other than just sending the tickets, (had to check in at the gate) they were awesome. Got tickets for a simple trip from illinois to Florida, no frills , no thrills(read :amenities) but thats what I paid for. No hidden fees, no added- on price, 1 carry -on, one backpack, and my 6'5" son was offered the e aisle for leg room.. it was fabulous...
• NM

  Nick M

  Jun 22, 2026
  1.0
  DO NOT BOOK WITH THIS COMPANY. I booked a flight through the website and they gave me a rate I paid and they called me within 12 hours and said I booked my return flight a month later than it was supposed to be. I told them I was only traveling for three days. They changed my flight and said it was gonna cost an additional 700 dollars. I told them I didn’t booked the flights wrong and I want to cancel the flight. Thomas the person that called me was being rude and told me that I wasn’t gonna get charged for canceling and then hung up on me. Well look here I got my flight refunded and now I have a 100 dollar service fee charge. I will be getting all my money back and not paying a 100 dollar service fee charge.
• GR

  Guramrit Singh Randhawa

  Jun 6, 2026
  1.0
  Stay away from Cheap Fare Guru. They advertise lower fares by providing misleading information during the booking process. We booked four tickets from Oakland to Cancun through them. To make the fare appear cheaper, they entered our reservation as if we had Mexican travel documents, which resulted in the required Mexico tourism/immigration fees not being included in the ticket price. When we arrived at the airport, we were forced to pay an additional $226.84 in tourism/immigration fees for our family before we could travel. This unexpected charge completely erased the savings they advertised. Be very careful and review all passenger information and fees before booking through this company. Our experience was frustrating and costly due to inaccurate information provided during the booking process.
• RK

  Rebecca Kleist

  May 31, 2023
  1.0
  DO NOT USE THIS SERVICE!!!! I just sat on hold for over an hour to try to make changes only to be told that it will cost over 700.00 to make the change. Well I am looking at the flights on the American Airlines website and I said how can it cost that much to change the difference in the flight is only 189.00 to change?! The operator hung up on me. I called back and didn't want to sit on hold for another hour so I pressed one for new reservations and wow they answered first ring and refused to help me!!! What a total shady, racket of an operation. The money you save booking through them is most definitely not worth it take your business elsewhere and steer clear of CheapFareGuru. Update: In response to the business reply. I was told that it would cost over 700.00 to change and then was hung up on! Your hold times and customer service is despicable. The multiple 1 star reviews are on point and accurate per my experience. I have contacted the airlines and paid $50.00 to change my ticket to be handled under the airline directly and made the necessary changes. Will never do business with your company again.
• GB

  Gyan BK

  Mar 2, 2022
  1.0
  This is one of the worst Airlines. I don’t recommend to all the passengers. Customer service is very very bad. My parents have wheelchair flights, but one Indian customer service representative who assist for wheelchair, ask some money . My parents not understand what he said or asked. Than The customer care representative leave them in wrong place where this is no one and totally quit area. This is my big complain. Please please do not use this airlines.

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