Best Western Royal Palace Inn & Suites

Reviews

• BB

  Brian Brodowski

  Jun 13, 2026
  2.0
  Comparing it against other Best Western's this location does not meet expectations. Parking is very limited and the ramp to the garage is down a narrow alley with a very sharp curve at the bottom. My room was in a separate building requiring me to lug multiple suitcases up a steep ramp out of the parking garage and then having to lug them up a rickety set of stairs because there is not an elevator in the out building. There is an elevator in the main building but the lobby is on split level so you still have to go down stairs with your luggage. My room was musty smelling old with dirty carpet which was not helped by the window being left open after the previous guest. There was also a loud never ending whining noise coming from the wall which made it difficult to sleep. Overall 2 stars is being generous.
• DC

  Danny De La Cruz

  Jun 11, 2026
  5.0
  Jon was very helpful at the front desk. Very professional and help me book a room last minute.
• ME

  Maya Esparza

  Jun 10, 2026
  4.0
  Es una excelente opción para quedarse y descansar cuando visites Santa Mónica. Su ubicación es un plus, las habitaciones amplias, cortinas, sábanas, baños siempre limpios. Yo cambiaría las alfombras. El hotel tiene mantenimiento constante y están pendientes de cualquier observación que se les haga...Es un hotel con muchas habitaciones y generalmente está lleno, el estacionamiento es pequeño...El desayuno es variado y abundante, además que la Sra Paula está siempre pendiente y con una sonrisa para que empieces el día de la mejor manera. Todos hacen un buen equipo y la atención siempre es amable y muy cordial.
• SM

  Samantha Martinez

  Jun 6, 2026
  5.0
  We stumbled across this hotel and are so glad we did! Jon at the front desk was fantastic. He answered all of our questions, was friendly, professional, and made the check-in process smooth and easy. His outstanding customer service made us feel welcome from the moment we arrived. We would definitely recommend this hotel to anyone looking for a great place to stay and would happily come back again!
• ND

  nati del

  May 27, 2026
  4.0
  Saubere Zimmer und das Personal ist sehr freundlich und hilfsbereit. Auch die Lage ist gut, nahe der Metro. Leider sind die Zimmer sehr hellhörig und, was ich tatsächlich noch in keinem Hotel erlebt habe, frühstücken hier manche Gäste im Pyjama. Vielleicht wäre hier eine Kleiderordnung von Vorteil. Ich fand es etwas unangenehm.

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