Aiden Los Angeles Downtown Dragon Gate Inn

Reviews

• HD

  Hannah Doherty

  5 days ago
  2.0
  We've been staying here on a fairly regular basis for years, as it used to be an affordable, comfortable and convenient location when visiting family in Echo Park. That being said, they've recently made some pretty big changes that compromised our stay and have not been communicated to partner sites. Please know before booking that they no longer serve the previously complimentary full breakfast. It is now a continental breakfast available only with an additional fee. Additionally, there is a new lounge on the ground floor- The Sugarcane Room. In the past we found this hotel a great spot to rest and tuck our children in to bed after a long day. Last night at check in, the club music and cigar smoke that collected pungently in the atrium were a digusting shock. Yes, there is a plastic bubble for smokers that is meant to contain it, but it is ripped and duct taped in several areas and every seat inside was filled when we arrived. We have two asthmatics in the family, and had to use our inhalers after the walk to our room. While the lobby had only a faint smell, the second floor hallway was rank. Luckily, the smoke did not permeate into the room at all, but the bass was still thumping abrasively through the floor when I finally fell asleep just before 11. I expressed my concern at check in a little aftet 8pm, and the receptionist who was bobbing his head enthusiastically along to the music during the whole process assured me they would be stopping, "'By 10pm, if not sooner," and then proceeded to give us our keys for a room situated directly above the club. Steroidal inhalers aside, there was no winding down for my children with a dance beat rattling the floorboards. Was used to be a perfect location for us is now nightclub adjacent, and that just doesn't work for our family anymore. I am very sad to think that after all these years we'll need to find a new place to stay. With the snazzy remodel and lounge installation, they are obviously trying to appeal to a different sort of clientele. They do still have some of the most convenient, secure and affordable underground self parking and the same $20 overnight parking rate with such kind older gentlemen attending- the same that have been there for years. I'll be very sad to give that up, but a good night's rest is far more important.
• PP

  Peter

  Aug 22, 2026
  5.0
  Clean, good sized rooms. Comfortable beds. Courteous staff. Many good food choices within a mile
• NH

  Nils Hünerfürst

  Jul 26, 2026
  5.0
  At least everything is super clean and the service is nice. But the hotel location is not prime.
• NT

  N T

  Jul 6, 2026
  5.0
  Had a great stay during the Canada vs South Africa game during the world cup. Close to the train station to access SoFi and to catch a trains all over California. Room was clean spacious and central. Extremely fair pricing. Would return again 100%. Important above and beyond service: I unfortunately forgot an expensive suit jacket in the closet and was boarding a flight back to Canada when I realized it. I called the hotel who had located it and they were very happy to help return it to me. It took a few days as the office manager was busy, but Itzel at the front desk was kindly able to ship it to a US address. I am very appreciative as this was my mistake in forgetting my jacket. 10/10 stars on service. Thank you Itzel!!!!
• BB

  Brittany Barrett

  Jul 4, 2026
  2.0
  I'll start this review off by saying if you're not a Dodger fan then don't book this hotel there's Dodgers everything!! Second the front desk team is trash. I called 8 hours before my arrival to confirm that I would be able to pay for the reservation using my credit card though the hotel was booked under my boyfriend's name mentioning that two guests were staying in the room. I spoke with Desiree she approved she said everything would be fine as long as I could provide identification for the card. Of course when I get there things change and that's no longer the case. Now I must be added to the reservation. Funny one of the workers even called Desiree to confirm that she had agreed that my payment would be allowed. I guess they just wanted to call and scold her in front of customers because that didn't change the outcome. Thankfully booking com is very easy to navigate and they allow you to edit your bookings. If not, I would have been out a to place to stay after traveling from San Diego to Los Angeles on a busy holiday weekend. Now let's get to the rooms I wouldn't say the pictures online look the same as in person. The beds are not queens. They are large twins. And one matttess slanted to the side and was extremely hard to lay on. The bathrooms are much smaller than pictured online and the shower has half a door which causes a large mess of water on the floor. Now, Looking out my window I had a great view of a cement wall. The only positive about this hotel is the location. Its located in Chinatown. I will not be revisitng this location anytime soon, not because of the room quality, but because of how I was basically called a liar in the front Lobby with other guests watching. How embarrassing Best Western. Your employees should do more to be more helpful.

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