Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Reviews

• BB

  Bone Bap

  2 days ago
  5.0
  Hotel was very nice and clean. Staffs from front desk, house cleaning and cafeteria was very attentive and helpful. Mr. Nady at front desk was so helpful and kind. Also, Ms. Bernie and other gentlemen at the cafeteria in the morning were so helpful and patient. They didn't rush us out when closing especially with children. One thing needs improvement is internet connection as it was very slow. Visiting family and working remote with slow internet did not help. Hopefully this will improve next time I stay at this hotel. Overall, my family and I had a great stay and will return again.
• RN

  Ron Nakache

  4 days ago
  5.0
  ⭐⭐⭐⭐⭐ I always have a great experience at Holiday Inn Express! The hospitality here is excellent, and the staff always makes me feel welcome and comfortable, almost like I’m at home. A special thank you to Nadi at the front desk. He is always friendly, professional, helpful, and genuinely cares about the guests. His great attitude and customer service make a big difference every time I stay here. Highly recommend this hotel, and thank you Nadi for always making my stay a great one!
• NG

  Nicole Glenn

  Jul 30, 2026
  4.0
  Rooms were fine. Newer finishes but lacking quality. The indoor pool was freezing cold, not even usable. We had to go get additional towels, as the room (sleeps 6) came with 2 towels. The breakfast was fine, no complaints there. However the only EV charger is in a handicap spot and the parking lot is infested with ants and they made it inside my vehicle, so now I have to deal with that.
• AM

  Abigail McBride

  Jul 18, 2026
  5.0
  The hotel is clean, has free parking, the staff are friendly and helpful. I would stay here again.
• DC

  Dee c

  Jul 16, 2026
  5.0
  Such a nice hotel. The staff are all very kind and welcoming, especially the lady at check in. She was a sweetheart and explained everything very carefully. There's free breakfast and coffee. Their pool is nice but cold lol Parking is $7 a night but they take it out of deposit. Would stay here again if I were in the area.