Holiday Inn Express Fort Bragg by IHG

Reviews

• TW

  Tim Wollak

  Oct 6, 2026
  1.0
  If a pool is important to you, don't stay here. Although they picture the pool multiple times on their website, it's unavailable and it sounds like that's been the situation for a while and doesn't appear to be changing anytime soon. They'll defend that they "list" it being closed on their website but it is done in the last obvious way possible. According to them it's been shutdown for close to a year. Anyways, this is the 4th IHG Hotel we've stayed at this week as my wife is platinum and I am diamond and we generally enjoy their product. This is not one that we enjoy, while the rooms appear to be refreshed it's still an old hotel with some dressing up. Not what we've come to expect from a holiday Inn express. If you get a good deal, or you just want a bed to sleep in, give it a shot. If you want a decent experience with amenities, find somewhere else.
• MS

  Mike Sheldon

  Sep 27, 2026
  1.0
  The room and views were nice, but both the website and Google Maps are misleading. Google and their website both mention it has a pool, but it’s been under construction since December. The manager woman was rude and basically dismissed us for even asking about the pool. I told her we reserved the place to have a pool, she blamed me for not booking it through their website and wouldn’t help us with getting a credit or refund for the inconvenience. Overall decent room, bad service, won’t be coming back.
• JH

  jose hernandez

  Sep 27, 2026
  5.0
  This hotel is great. Minutes to everything. The room was clean and comfortable. Complimentary breakfast was great. Great view
• TT

  Tanner

  Aug 20, 2026
  5.0
  Tomas at the front desk was very helpful and friendly even with a big line.
• EZ

  Edith Z

  Aug 16, 2026
  2.0
  I booked two king rooms directly through IHG because the hotel was listed as pet-friendly. I’m an IHG member. At check-in around 3:30pm, I was told there were no pet-friendly rooms available and that king rooms were not pet-friendly. I was also warned of a $250 fine for keeping my dog in a non-pet-friendly room and told to contact the booking agency, even though I had booked directly through IHG. Staff said they were not responsible for how 3rd-party booking agencies handle these situations. After I raised the issue, they kept a king room for my elderly parents and gave me a double room with the disclosed $25 pet fee, which I had no problem paying. The rooms were clean and the location was convenient, with a grocery store directly across the street. However, Wi-Fi was unreliable and gets disconnected every 5 minutes, the double room I was given did not appear to have ramp access, and the pool and hot tub were closed. While I’m glad the issue was resolved, my main concern was the unclear pet policy and how the situation was handled at check-in, especially given the possibility of a $250 penalty or being left without a room for the night, with most hotels in town already sold out.

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