Best Western Plus Arrowhead Hotel

Reviews

• DL

  Damien LierOmen

  4 days ago
  5.0
  King room with Jacuzzi. Remember that for when you get a room here. It was huuuuuge! Bigger than the picture. That made it more comfortable. Had a fold out bed couch, Jacuzzi, and bathroom. The bed was humongous! Im over 6 foot and had a hard time climbing in. Bed seemed a little hard. And even after putting egg crate on it, was hard on my back. Then again I have a beat up back from work. Can't lay too long without feeling it. So you decide. Breakfast every morning was bomb! I give it up to the breakfast crew. Maybe biscuits and gravy, eggs and sausage, chorizo and waffles are all "easy" to cook but we didn't cook or spend money at at restaurant. Breakfast was alwasys good annd had a lot of options. Breakfast alone is worth the stay even if you have the smallest room. There were a few times while eating or making our choices, the crew asked if we were finding everything alright or needed anything else. The crew always greeted us through the building. Even the handyman started a conversation with us and was really cool. Asked if things were up to standards. And yes indeed it was. There was a pool and air conditioned rooms for the heat. Gym for you gym gowers needing to keep on routine. The location seemed a little sketchy. Was warned of certain parking spots on the certain part of the building to stay away from which we appreciated. I say sketchy with the homeless and drugged fo around. Some of the run down old buildings and houses made us feel that way. But then again never felt threatened or like we had to run to our car. There were security cameras and fenced around. A Starbucks and great restaurant was within walking distance. We actually extended our stay being that it was close to the freeway and the help at the Best Western were awesome. Especially Amber at the front desk. She seemed down to earth and understood the hope for savings and a good deal. If we had a chance to stay at this Best Western, we definitely would.
• JL

  josh lopez

  May 13, 2026
  5.0
  The hotel breakfast exceeded my expectations! The food was really good and fresh and the staff was friendly and kind. Everything was well organized and constantly replenished. The dining area was clean, comfortable. It was the perfect way to start the day, and I really appreciated the quality and presentation of the food. I would definitely stay here again because of the excellent breakfast experience.
• MV

  Moses V.

  May 5, 2026
  2.0
  I had a terrible experience with a blonde haired woman who worked the night shift. I've come here alot and this one time I came to sleep after having some drinks, I provided a credit card and debit card and the next day they were compromised. A cleaning service charge my card and my fraud alert team was on it. I never had an issue with the staffe here until this happened. Be aware who u give your cards to when checking in.
• KA

  Kashmira Abbas

  Apr 21, 2026
  1.0
  We were very dissatisfied and disappointed staying here. We found roaches in the bathroom. Drawers in the room falling apart. Inadequate towels. Had to call the front office. Toilet not flushing properly called the front desk no one showed up. Carpets outside the hallways stinks. Would not recommend anyone to stay here. Service was not great. Looks like the owner is cutting corners for everything. Going to call the corporate office.
• PJ

  PHRANKEY J

  Apr 14, 2026
  5.0
  Amber is awesome!!! Our stay was a great experience the room was very clean and spacious. There’s a lot of places around to eat and grocery shop. Will go back for sure. During my recent visit to the property, I spoke with a staff member named Amber, who was incredibly helpful and professional. Amber answered all of my questions thoroughly and maintained a very positive attitude throughout our interaction. Her excellent service and local knowledge made the visit well worth it. I don't follow Google map reviews because there's just too many Karen's that write up a bunch of bologna. It is best to visit the business you wish to visit and go from there.

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