Brand Certified
Chateau Big Bear Boutique Hotel, BW Signature Collection
4.3(1226 reviews)
Certified by Chateau Big Bear Boutique Hotel, BW Signature Collection • May 17, 2026
Business Details
42200 MOONRIDGE RD, Big Bear Lake, CA
92315, United States
Certified by Chateau Big Bear Boutique Hotel, BW Signature Collection • May 17, 2026
(909) 866-6666
Certified by Chateau Big Bear Boutique Hotel, BW Signature Collection • May 17, 2026
http://bestwestern.com
Certified by Chateau Big Bear Boutique Hotel, BW Signature Collection • May 17, 2026
About
Certified by Chateau Big Bear Boutique Hotel, BW Signature Collection • May 17, 2026
HotelBest Western
Located in Big Bear Lake,CA, the Chateau Big Bear Boutique Hotel, BW Signature Collection is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Chateau Big Bear Boutique Hotel, BW Signature Collection • May 17, 2026
Chateau Big Bear Boutique Hotel, BW Signature Collection
42200 MOONRIDGE RD, Big Bear Lake, CA
92315, United States
Hours
Certified by Chateau Big Bear Boutique Hotel, BW Signature Collection • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.3
1,226 reviews
5 stars
720
4 stars
322
3 stars
96
2 stars
27
1 star
61
- GSGary Schechner2 days ago5.0Great experience and wonderful staff and facility. Breakfast and coffee were top-notch and the bar knows how to make a great Old Fashion.
- PRpaula ruddMay 11, 20265.0My family comes here every year for Mother's Day and we love this place. The trail behind the hotel is always fun for the kids and it's close to everything we want to do.
- MBmarianne bellMay 9, 20261.0My review is based on a "Warm welcome"😁😁😁😁 that I received when I just arrived in the parking lot of the hotel! To use a common expression, the individual I encountered is someone who should not be allowed within a mile of a hospitality business.🗡🗡🗡🗡 So ....here is my formal letter to the management! ✉️✉️✉️ Dear Chateau Hotel Management, I am writing to formally complain about a distressing experience I had upon arriving at your hotel in Big Bear after a three-hour drive. I was looking forward to staying at your boutique hotel for the weekend, but my experience was ruined before I could even check in. While I was parked and preparing to call the front desk to inquire about an early check-in, I was approached by an aggressive man in the parking lot. He began screaming at me, claiming he had not seen my car all night and threatening to have it towed. His behavior was unprofessional and intimidating, which is completely unacceptable for anyone representing a hospitality business. I have recorded a video of the incident to document the situation. As management, you should be aware that this individual is scaring potential guests and providing a terrible first impression of your establishment. I hope you take this feedback seriously and address this matter immediately. Regards.
- GOGerrit OsborneMay 7, 20264.0Room 124 Room’s very well laid out, but… Noisy bathroom fan Cheap and loose tub/shower fixtures, Low water volume Fireplace never worked No microwave… Needed in cold climate! I would rather pay more for the room than be charged to park my car.
- VVVoxLesPaulApr 26, 20265.0Château big Bear offers an ambience far higher and value than it typically charged. It is reminiscent of getaway locations.
Frequently Asked Questions About Chateau Big Bear Boutique Hotel, BW Signature Collection
Does Chateau Big Bear Boutique Hotel, BW Signature Collection offer free Wi-Fi to guests?
Yes, the hotel provides free Wi-Fi access throughout the property, including rooms and the business center.
What are the check-in and check-out times at the hotel?
Check-in time is at 16:00 and check-out time is at 11:00.
Are there fitness facilities available at Chateau Big Bear Boutique Hotel?
Yes, the hotel has a fitness center available for free, including elliptical machines, treadmills, and free weights.
Is the hotel accessible for guests with mobility needs?
Yes, the property offers accessible parking, accessible elevators, an accessible pool, and is mobility accessible.
Does the hotel have dining options on-site?
Yes, there is one restaurant on the premises and the hotel also has a bar.
Is parking available for hotel guests and is there a fee?
Free self-parking is available for guests at the hotel.
What amenities does the hotel offer for families with children?
The hotel is kid-friendly and children up to 12 years old stay for free.
How can guests get around locally while staying at the hotel?
The hotel provides a local shuttle service to help guests get around the area.
What nearby attractions can guests visit when staying at Chateau Big Bear Boutique Hotel, BW Signature Collection?
Guests can explore Big Bear Mountain, which offers activities such as skiing and lake recreation, great for outdoor adventures before or after their stay.
Is Chateau Big Bear Boutique Hotel, BW Signature Collection part of the Best Western brand?
Yes, it is part of the BW Signature Collection by Best Western.
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