SM
Sara Martinez
May 13, 2026
Location great staff great but room was horrible we needed thr pull out bed for one of our guests and the springs were busted and no one could sleep on it plus the couch is like a love seat so they couldn't even sleep on the couch we had to share a bed so frustrating
LW
Leanne Westerhof
May 6, 2026
We are a family of four with two toddlers. We have always stayed on the Harbour Boulevard side of Disneyland but chose this one for the price. We were pleasantly surprised by this hotel and would likely stay there again. The rooms were huge, beds were comfortable, and having kitchen amenities was a bonus. The included breakfast had eggs, sausages, bagels, toast, waffles, yogurt, granola, fruit, and other sides and beverages. They also have a happy hour on certain days with complimentary snacks and alcoholic beverages. It was a solid 17-20 minutes down the backside of Disney through downtown Disney. You’re able to take the Disney parking lot tram but we just walked as a cast member said it wasn’t worth it. We couldn’t have done it without a stroller for both kids. They didn’t advertise this to guests but there is actually a public bus a half a block away on Ball Rd that takes you to the Disneyland gates off Harbour Blvd in just two stops and only costs a few bucks, the same for return. The pool is small and was absolutely freezing. Brianna, front desk manager, had excellent customer service and we are incredibly appreciative of all of her help during our stay. Parking was convenient and much cheaper than hotels directly on the strip. Would recommend!
MS
Maura Savage
May 5, 2026
This hotel was okay. We stayed for 7 nights, and here are my thoughts. I enjoyed the proximity of the hotel to the park, and it was easy to access the parking garage for Disneyland. There was a variety of breakfast items, and most of it was pretty good. I really loved that they had a soda fountain as an option in the morning. The room was fairly clean, and it was comfortable. However, the hallways had some of the worst smells I’ve ever smelled. I had to plug my nose walking to my room or risk throwing up. I’m not joking. I don’t know what was going on, but it wasn’t good. The water temperature also varied in an inconvenient way. There were a few instances where our water didn’t get hotter than lukewarm at best. That was really difficult, especially for my little 5-year-old. Lastly, the hotel management seemed a little disorganized. At first, they said we wouldn’t have room service because they were understaffed, but then we definitely had it every day. Then we wanted to buy something from the little store near the lobby, but they didn’t have internet, so they couldn’t take our payment, so we couldn’t actually buy anything. And then there was no communication about the parking fee. As I mentioned, we stayed there 7 nights, but we were only charged the last two days of our trip - one for $25.20 and the other for $29. It was confusing, and we talked to them about it. Apparently, we were supposed to be charged every day for it (which I was expecting anyway), but I don’t understand why they didn’t tell us and why they charged us different amounts for different days.
After this experience, would I stay here again? Would I recommend this hotel? I’m not sure I would. The location is great, and so is the price. However, I don’t know that all of that makes up for the negative aspects. Maybe if the hotel staff had at least been organized and helpful that would’ve made the difference.
CA
Clara Reyes Antonio
May 3, 2026
Everything is awful. The food smells bad, and the customer service is so poor that you’d rather just leave the hotel.
If you have the chance to book another hostel, do it you really don’t want to stay here.
This is the worst hotel I’ve ever stayed at. They don’t clean your room unless you practically force them to. They just say it’s to save time, but it’s only fair that if you’re paying for a full service, you actually get it instead of having to tell them to do what they’re supposed to do.
The worst service. They have no initiative.