OB
Osvaldo Barreto
Jun 4, 2026
Un hotel muy hermoso, re contra bien ubicado tanto de los parques como del downtown de disney donde hay tiendas, restaurantes, un lugar precioso
PN
Patrick Nihipali
Jun 4, 2026
Rooms were exceptionally clean and the service was beyond incredible. I've stayed at both the grand Californian and Disneyland hotel with club level. The Disneyland hotel wins, hands down.
SK
Shannon kivett
Jun 3, 2026
Went for breakfast at Goofys kitchen. A little pricey but its Disney. Hotel was neat to look at. Did not stay there due to budget.
I truly wish I had the experience that so many people have had at the Disneyland hotel. To be able to stay there with my family was on my bucket list. Unfortunately, upon checking in my room, I disc the toilet had not been cleaned which naturally made me question the cleanliness of the rest of the room. I contacted the hotel as I headed out for dinner. Upon my return the toilet was still not cleaned. I called and notified the staff that I had been gone at least and hour and thought the bathroom would have been cleaned. I waited. No one showed up. So I finally decided to take the walk to the front desk, spoke to the manager, asked for the cleaning supplies myself since it would be quicker. I want to say it was at least a 30 minute ordeal at the front desk. The manager then offered compensation to make it right but wouldn't put it on writing. I reached out several times, no response. Reached out to main line customer service and it's been 9 days, I've not heard back. I am beyond disappointed. The idea that Disneyland is the happiest place but theu did me dirty. Literally.
JD
Jennifer Dimas
May 22, 2026
Our first two days here were okay we had no issues, somewhat of a long walk to the park, no free breakfast for the amount this stay costs we could of at least had a microwave in our room. There was half eaten chicken strips under the desk too.. The third day was when we had an issue, while in Disneyland we received a call that our vehicle was struck by a semi in the Disney hotel parking lot, we chose this hotel thinking our car would be safe being it is a new car. Hotel only offered us one hour extra for our check out time and nothing else, the parking here is already expensive and they could not even offer to comp that day being our car was hit in their parking lot, in the handicap parking even. Will not stay here again, the hotels closer have free parking and in a parking garage, we will choose them our next trip & not recommend this hotel as it was over priced & definitely not worth it. The management was rude when we tried to see what options we had. Curt with security was cool though. 🤷♀️