Best Western Plus Stovall's Inn

Reviews

• JD

  Jana D

  May 11, 2026
  5.0
  I stayed at the BW Stovall's last week while I took my kids to Disneyland. The Location was great, about an 8-10 minute walk to Downtown Disney, making it easy to get to the park and back. The staff was really nice and friendly, and we felt safe in the hotel. I never have left things in the hotel before, but after long days at Disney and packing and driving back home the next day, I realized I had left several items, including my wallet, in the drawer inside the hotel room. The manager, Ruta, and her staff were very helpful; they walked me through the process and sent me all the items I left behind. I was so impressed and grateful that there are still people in this crazy world you can trust. I will be back in this hotel. Thank you.
• AA

  Amanda

  May 11, 2026
  2.0
  Honestly they have the worst bed I've slept on in probably my life. Super super hard. We got the worst night sleep also because every sound in the parking lot comes right into the room. There is no sound proofing... Car alarms going off, cars driving by, even people talking comes right through the room as if the door was wide open. Even someone sneezing the next door over can be heard clearly. The lights in the hallway come right through the wooden blinds at night too, making it light in the room and there are no curtains. Also to note, the bathroom vanity is outside of the actual bathroom in the room near the beds, made it inconvenient while getting ready for Disney early in the morning if any little ones still wants to sleep. Service was just okay...nothing bad, nothing good. Really the only good thing about the hotel was the location, it's about a 15-20 walk to Disney.
• NW

  Nikkie Woerner

  May 10, 2026
  2.0
  When arriving the hotel is beautiful. You are about a 25 minite walk to the opening of Disney. The brekfest is great. We were in room 437 and my son killed a roach that crawled out of a hole in the carpet. My husband did plug the hole with toilet paper. I started looking around and found a widow. I went to the front and spoke with Tim. My son was freaked out to sleep in the room on that bed and Tim comped us a night on the roll bed. We were getting ready in the morning and my 3 year old found another large orange legged spider. I went to go talk to the supervisor Robert. He was nice and I gave him the benifit of doudt like "I understand the rooms doors are exposed to the outside" " I understand this is California" he seemed to listen and told us he would upgrade us to the 3rd floor off the ground with queen beds. Robert told us he would have the maitence guy go in and spray and take care of the widow. Robert also told me notes would be in the system so when we came back from the beach we would be taken care of. When we arrived back at the hotel 8 hours later I was told Robert left for Vacation and he wont be back and there were NO notes about our conversation. Please dont tell guest or acomadate guest if you can put notes in to perform. The rooms are musty. Rutha is the only reason im leaving a 2 star review verses a 1 star. Super dissapointed. My kids were scared of staying in the room the 4 nights we were there. Tim needs a promotion, Rutha needs a raise and Robert needs to DEMOTION.
• TP

  Tootsie Poppins

  May 3, 2026
  5.0
  Great hotel! Trees and bushes were cut into cute animals. Was super affordable for the location. Easy walk to Disneyland (15minutes and mostly a walk through Downtown Disney so it’s a fun walk). Free decent breakfast. Staff was super friendly and kept the breakfast area clean! Shower was hot, water pressure was good. Towels were big! Little store inside was open 24 hours and was great for grabbing a snack after Disneyland and before bed (we bought ice cream!). Can’t wait to stay again.
• EM

  Eric D. Morrell

  Apr 18, 2026
  2.0
  Strengths of this hotel are the location, price, pool, and breakfast service staff. The major weaknesses that drive my two-star overall score are: 1) management that is confrontational; 2) a likely bug problem; 3) the room floors are very dirty. On our second night, my son noticed a small black bug on his bed. We killed it and it left a splotch of bright red blood. The next morning my son woke up with two bites. We investigated the room more closely, and identified lots of "white powder substance" (photos attached) behind the headboards, chairs, etc. We asked the management what the substance was, because we were concerned it was insecticides that our children were sleeping in close proximity. They moved us to a different room and called Orkin. The next day, they said Orkin reported "no bed bugs" and then claimed we applied the "white substance" ourselves. I am not sure whether this white powder is insecticide or not, but at the very least they placed us into a room with something odd that shouldn't be there. Based on other reviews reporting past issues with bugs, and our own experience, we were quite disappointed with this aspect of our trip. We are concerned enough we will be treating all of our clothing, etc. when we return home. The dirty carpets are a bit disgusting, but in some ways I guess that is more excusable given the lower price of the room for the proximity to Disneyland.

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