Holiday Inn Express & Suites Napa Valley-American Canyon by IHG

Reviews

• CT

  Carmen Thomas

  Jul 20, 2026
  4.0
  My relatively young daughter (who is an adult) booked this as a surprise trip for us. When we arrived she was told she needed to provide her credit card - which she didn’t have. The room charge had already come out of her account, she needed to put up an additional $60 (refundable) charge on the card. She was very upset and thought we just lost a few hundred dollars. She went in angrily and was asking to complain when staff told her she could put the charge on Apple Pay. The confusion and back and forth caused us both a lot of stress after having been excited for the trip and a three hour drive. It showed a lack of knowledge on the staff’s part - why didn’t she let my daughter know of payment alternatives instead of freaking her out. After that debacle, we easily received our room assignment, ADA accessible which was perfect due to its location. Side note, the bed was too high for me and maybe for the ADA accessible rooms they can consider a little less height on the mattress. But the room was nice and spacious and clean. Located close to the entrance, the pool, the resources enter. The pillows were so comfortable- I took a nap that transported me so completely that I woke up disoriented, not sure of where we were. I didn’t know how to work the tv and the front desk person came to help me and they also quickly delivered some toiletries that we needed. The free breakfast buffet was actually very good and they also provided grab and go bags which made it nice to know we could take snacks for our drive back. We were only minutes from Napa and saw the famous Grape Crusher statue. We were also across from a Walmart and in a parking lot with a round table and coldstone. We will definitely stay there again.
• BN

  Brandi Norman

  Jul 14, 2026
  5.0
  The room was large and clean....had a microwave and mini fridge. The pool and spa area outside was nice and not crowded. The staff was very friendly and helpful. Free breakfast buffet included and it was a great spread both mornings. This location is just 20 minutes from most wineries in Napa.
• ES

  Eric Stewart

  Jul 11, 2026
  5.0
  Everything was great but then I checked my bank reciept and the hold was way higher than they told me
• DD

  Daniel

  Jul 10, 2026
  5.0
  This place great! The employees are very courteous. The rooms were clean and the beds were comfortable. I would definitely stay here again. It was worth every penny staying here.
• LS

  Letha Swanson

  Jun 30, 2026
  5.0
  It has a pool and continental breakfast everything smells clean and ready to use I love staying here I stay here every time I come to Napa and I will every time from now on.

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