Best Western Plus Inn of Williams

Reviews

• JK

  Jennifer Kloenne

  2 days ago
  4.0
  The room was large and it was clean, but that had to have been the hardest bed I have ever slept on in my life. When people shut their doors, it will wake you up. They are very loud doors out in the hallway. Location wise it is a quiet , but it is far from town. You will have to drive to get anywhere. The continental breakfast was god-awful yes they offer a lot of selections, but it was all processed powder, eggs, and the pancake pancakes Were like rubber the biscuits could've been used for hockey pucks. Weirdly they don't have any herbal teas. They only had black tea, and when I asked about herbal tea, they said it usually gets stolen. It was a nice property but I would never stay there again because the bed was god awful hard.
• AR

  Anita Renneke

  4 days ago
  2.0
  Very disappointing experience for a Best Western Plus We have stayed at Best Western Plus hotels many times, including on previous trips to the US, and have generally had good experiences with the brand. We specifically choose the Plus hotels because we expect a certain standard. On our current road trip, we stayed at Best Western Fresno Inn and Yosemite Gateway Inn earlier this week. Unfortunately, this property has been by far the most disappointing experience so far. The breakfast was extremely poor compared to what we have come to expect. There was no bread at all — not even a toaster to toast a bagel or a simple slice of bread. There was no cream cheese or bacon either. The selection consisted of eggs, pancakes, the usual machine-dispensed yoghurt, a few muffins and some cereals. When I asked at reception, the staff apologised and confirmed that this was indeed the current offering. Apparently, they used to serve bread but no longer do. While I appreciate the honest response, it is disappointing that a hotel carrying the Best Western Plus name offers such a limited breakfast. Another major issue was the noise. The doors make an incredibly loud noise when guests leave their rooms and the doors close behind them. This is very disruptive, and we have not experienced anything similar at the other Best Western Plus hotels we have stayed at during this trip. There was also no microwave in the room. As we are travelling with our baby, we really needed one to clean his bottles and pacifiers, so its absence was a significant inconvenience. We paid $285 per night, which makes the experience even more disappointing. For comparison, we recently stayed at a five-star hotel in Las Vegas for $412 per night. Considering the relatively small price difference, this property falls well below the standard we would expect for the price and from a Best Western Plus hotel. Overall, the hotel offered poor value for money and fell well short of the standard we experienced at the other Best Western Plus properties on this trip. Unfortunately, we would not choose this hotel again.
• TW

  T Wu

  Sep 25, 2026
  5.0
  Very satisfied with this hotel choice. Great value for all the services they provide. You have an outdoor heated pool and spa. There are two restaurants on site and the free hot breakfast has all the essentials you need, scrambled eggs, meat selection, biscuits with gravy, pancakes, cereals, mini pastries, and oatmeal and yogurts. The hotel is very clean and decorated with a southwest theme. There’s even a very reasonable gift shop. The only thing you should know is that it’s not close to downtown Williams you will need to drive into town.
• KK

  Kevin

  Sep 25, 2026
  5.0
  Hotel veramente piacevole e adatto al contesto di campagna che lo circonda. Le camere sono belle, spaziose e pulite, c’è la lavanderia automatica (3 dollari il lavaggio e 3 l’asciugatura) e la colazione a buffet, seppur non completissima, è comunque adatta alla categoria di hotel. Il Wi-Fi è gratuito e veloce. In due minuti si raggiunge un ristorante e distilleria dove mangiare cibo locale e bere ottima birra (a prezzo scontato se si è ospiti dell’hotel). La cittadina di Williams (una vera chicca) è vicina, ma purtroppo la strada non è illuminata, quindi di sera è meglio raggiungerla in auto.
• BI

  Barbara Isenegger

  Sep 22, 2026
  1.0
  I am very disappointed with Best Western Plus in Williams, Arizona. I made reservations for September 21 - 23. The reservation should have been for October 21 - 23. I'm elderly.....I made a mistake.....sorry I'm human. When I tried to change the date, I was unable to because of the 4pm cut off policy they have. I have never stayed at a hotel that had a policy like this. I think it's absurd. They charged my credit card for 2 nights. Management would only agree to remove 1 night. Really? I'm sure you aren't losing any customers because I reserved 1 room and didn't show up because it was a mistake with the date. I asked to speak with someone higher up the chain of command. Next in line after the manager of this particular hotel is the owner. Really? I find this hard to believe. The gal I spoke with over the phone said someone would call me back with the owner's information. Right! I'm not expecting to hear from anyone, mostly because I'm sure the owner could care less about my problem. I'm small potatoes in his world. $150 doesn't mean anything to him. It takes a lot for me to earn $150 but I'm sure he could care less about that. Anyway, I'm going to move on and chalk this up to experience and bad hotel policy. I should be able to change the date of a reservation without being penalized. Craziness. With so many hotels to choose from, I will NEVER make another reservation with Best Western Plus anywhere! I will let everyone I know and people I don't know, know the reason why. Such an unfair policy in my opinion. Word of mouth is free advertising for businesses, but this hotel won't care for my free advertising.